Security Attendant: Safe Guests, Flexible Hours

Great Wolf Lodge Resorts; Fitchburg (MA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401K with employer match

Paid vacation time off

Paid parental leave

Job summary

Great Wolf is seeking a Security Attendant to ensure guest and property safety with vigilant monitoring and proactive incident response. You will support management, perform routine hotel security tasks, and maintain a professional demeanor in high-pressure situations.

This role requires the ability to work evenings, weekends, and holidays, with a pay rate around $19 per hour and potential shift differentials for overnight hours. Join a team focused on safety and guest experience at our lodge.

Qualifications

• High School education or equivalent.
• Experience managing CCTV arrays and monitoring on-premises systems (CCTV, access control, alarms).
• Willingness to work evenings, weekends, and holidays as needed.

Responsibilities

• Maintains the security and safety of the hotel, guests, and property with constant vigilance.
• Performs security-related tasks and inspections.
• Assists management in incidents and documents events in detail.
• Follows Occupational Health & Safety rules and presents a professional image.
• Provides guest service in all interactions and supports risk management and contingency planning.

Skills

CCTV operation

Guest safety

Customer service

Shift flexibility

Education

High School or equivalent

Tools

CCTV systems

Access control

Alarm systems

Job description

Great Wolf is seeking a Security Attendant to ensure guest and property safety with vigilant monitoring and proactive incident response. You will support management, perform routine hotel security tasks, and maintain a professional demeanor in high-pressure situations.

This role requires the ability to work evenings, weekends, and holidays, with a pay rate around $19 per hour and potential shift differentials for overnight hours. Join a team focused on safety and guest experience at our lodge.