Security Attendant (Driver)

Great Wolf; Concord (NC); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Discounted vacations

Employee referral incentives

Great Wolf University training

Job summary

Great Wolf is seeking a Security Attendant (Driver) to protect guests, team members and property. The role includes monitoring CCTV, operating access and alarm systems, and transporting lodge members between locations.

You will respond to incidents, document events, and support management while delivering courteous guest service and maintaining a professional image at all times.

Qualifications

• High school education or equivalent required.
• Experience with CCTV, access control and alarm systems preferred.
• Must be able to pass background check and drug screen.

Responsibilities

• Maintain security and safety of hotel, guests, and property with vigilant monitoring.
• Fill in security assignments and conduct routine inspections.
• Operate lodge shuttle/van between lodge and off-site housing.
• Document incidents in detail and assist management as needed.
• Provide guest service and manage risk with professional demeanor.
• Follow health and safety rules and stay composed in stressful situations.

Skills

Guest service

Documentation/writing

Security awareness

Conflict de-escalation

Communication skills

Education

High School diploma or equivalent

Tools

CCTV systems

Access control systems

Alarm systems

Job description

Pay: $16.00 per hourSome locations offer a $1 pay differential for individuals working the overnight shiftAt Great Wolf, the Security Attendant (Driver) is one of the most important positions in the lodge, as they are vital to ensuring the safety of our guests, their families, and anyone that visits our lodge. No matter the situation, Great Wolf security is trained to respond and ensure all guests enjoy a safe and fun environment.Hiring immediately with full-time, part-time, and flexible schedulingJoin our Pack:•Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels•Great Perks: Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives•Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training•Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund•Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.Benefits:Medical, Dental, and Vision insuranceHealth savings accountTelehealth resourcesLife insurance401K with employer matchPaid vacation time offPaid parental leaveEssential Duties & ResponsibilitiesMaintains the security and safety of the hotel, Guests, Pack Members and their property by providing constant vigilance in and around the hotel premisesFills in security related job assignmentsRuns routine inspections of the hotel premisesOperates lodge shuttle/van to transport lodge Pack Members between lodge and off-site housingActs promptly in the event of a circumstance that requires attentionAssists Management in dealing with any incidents that arise within the hotel and produces detailed documentation of eventFollows all Occupational Health & Safety rules upheld by the hotelProjects a professional and polished image that inspires confidence and trustRemains composed and behaves professionally during emotionally charged or stressful situationsProvides guest service in every interaction with guests at the resortHelps manage risk, and uses contingency plans to face uncertainty and adapt to changeSorts through conflicting perspectives without taking sides. Is aware of personal biases and doesn't allow them to affect decisionsBasic Qualifications & SkillsMust be at least 21 years of ageHigh School education or equivalentExperience managing extensive closed circuit television arrays; comfortable operating and monitoring activities on-premises using CCTV systems, access control systems, and alarm systemsValid Driver’s LicenseWillingness to work evenings, weekends, and Holidays depending on business demandsSuccessful completions of a criminal background check and drug screenDesired Qualifications & SkillsLaw enforcement backgroundFirst responder trainingPhysical RequirementsLift up to 30 lbs.Ability to sit and/or stand for long periods of timePay Rate: $ /hrAn employee’s pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf’s total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.Application Instructions:Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf’s website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.