Security Attendant

Great Wolf Lodge Resorts; Fitchburg (MA); Vor Ort; USD 22.000 - 31.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, Vision insurance

401K with employer match

Paid vacation time off

Paid parental leave

Zusammenfassung

Great Wolf is seeking a Security Attendant to ensure guest and property safety with vigilant monitoring and proactive incident response. You will support management, perform routine hotel security tasks, and maintain a professional demeanor in high-pressure situations.

This role requires the ability to work evenings, weekends, and holidays, with a pay rate around $19 per hour and potential shift differentials for overnight hours. Join a team focused on safety and guest experience at our lodge.

Qualifikationen

• High School education or equivalent.
• Experience managing CCTV arrays and monitoring on-premises systems (CCTV, access control, alarms).
• Willingness to work evenings, weekends, and holidays as needed.

Aufgaben

• Maintains the security and safety of the hotel, guests, and property with constant vigilance.
• Performs security-related tasks and inspections.
• Assists management in incidents and documents events in detail.
• Follows Occupational Health & Safety rules and presents a professional image.
• Provides guest service in all interactions and supports risk management and contingency planning.

Kenntnisse

CCTV operation

Guest safety

Customer service

Shift flexibility

Ausbildung

High School or equivalent

Tools

CCTV systems

Access control

Alarm systems

Jobbeschreibung

Pay: $19.00

Some locations offer a $1 pay differential for individuals working the overnight shift

At Great Wolf, theSecurity Attendantis one of the most important positions in the lodge, as they are vital to ensuring the safety of our guests, their families, and anyone that visits our lodge. No matter the situation, Great Wolf security is trained to respond and ensure all guests enjoy a safe and fun environment.

Hiring immediately with full-time, part-time, and flexible scheduling

Join our Pack:

• Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
• Great Perks: Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives
• Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
• Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
• Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.

Benefits:

• Medical, Dental, and Vision insurance
• Health savings account
• Telehealth resources
• Life insurance
• 401K with employer match
• Paid vacation time off
• Paid parental leave

Essential Duties & Responsibilities

• Maintains the security and safety of the hotel, Guests, Pack Members and their property by providing constant vigilance in and around the hotel premises
• Fills in security related job assignments
• Runs routine inspections of the hotel premises
• Acts promptly in the event of a circumstance that requires attention
• Assists Management in dealing with any incidents that arise within the hotel and produces detailed documentation of event
• Follows all Occupational Health & Safety rules upheld by the hotel
• Projects a professional and polished image that inspires confidence and trust
• Remains composed and behaves professionally during emotionally charged or stressful situations
• Provides guest service in every interaction with guests at the resort
• Helps manage risk, and uses contingency plans to face uncertainty and adapt to change
• Sorts through conflicting perspectives without taking sides. Is aware of personal biases and doesn't allow them to affect decisions

Basic Qualifications & Skills

• High School education or equivalent
• Experience managing extensive closed circuit television arrays; comfortable operating and monitoring activities on-premises using CCTV systems, access control systems, and alarm systems
• Willingness to work evenings, weekends, and Holidays depending on business demands
• Successful completions of a criminal background check and drug screen

Desired Qualifications & Skills

• Law enforcement background
• First responder training

Physical Requirements

• Lift up to 30 lbs.
• Ability to sit and/or stand for long periods of time

Pay Rate:

$ /hr

An employee’s pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf’s total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.