Role overview
Support security assurance operations for a program that handles sensitive, regulated information. This entry-level role focuses on organizing customer security requests, preparing audit evidence, maintaining documentation, and keeping internal teams and customers informed. Prior cybersecurity experience is helpful but is not required.
Responsibilities
- Review incoming assurance requests, prioritize and route work, and track each item through completion.
- Respond independently to routine security inquiries and questionnaire items; escalate complex requests when needed.
- Keep customers and internal stakeholders updated on status, expectations, and next steps.
- Maintain a current, accessible repository of security documents and support customer-facing security calls with senior colleagues.
- Assist with HITRUST r2 and SOC 2 audit preparation, evidence collection, access reviews, and tracking audit deadlines.
- Report assurance metrics, support vendor risk reviews and security awareness activities, and participate in incident response when needed.
Requirements
- Bachelor’s degree in information security, business, operations, finance, accounting, or a related field, or equivalent work experience.
- Strong attention to detail, dependable follow-through, and sound judgment when handling unfamiliar requests.
- Clear written and verbal communication skills, including comfort interacting with external customers.
- Ability to prioritize multiple concurrent requests in a fast-moving environment.
- Familiarity with ticketing, spreadsheet, and document management tools.
Nice to have
- One to two years of experience in operations, compliance, audit support, finance, or a related area.
- Exposure to security frameworks or requirements such as NIST, HITRUST, SOC 2, or HIPAA.
- Experience with healthcare, regulated data, GRC, or security assurance workflows.
Benefits and work setup
- The position is remote within the United States.
- Listed benefits include medical, dental, and vision coverage, FSA/HSA options, tuition reimbursement, a 401(k) with company match, and other health and wellness offerings.
- The posted salary range is $70,000–$95,000.