Security Alarm Technician- Memphis, TN

Interface Security Systems LLC; Memphis (TN); On-site; USD 42,000 - 64,000; Full time

Job summary

Interface Systems is seeking a Security Alarm Technician to diagnose, install, and service intrusion, fire, video, and access systems for commercial clients in Memphis.

You will travel to sites, work with telecom and network cabling, and follow OSHA safety policies while delivering hands-on training to customers and maintaining inventory.

The role requires a valid driver’s license and field experience; NICET is a plus; full-time with on-site work and potential on-call shifts.

Qualifications

• High School Diploma or GED; Vocational/Technical/Business School strongly preferred.
• Valid driver’s license.
• NICET Certification is a plus.
• Verifiable field experience.
• Ability to read and understand technical documents and drawings.
• Solid comprehension of telecom, data, security, and wireless system installation and service.
• Computer proficiency, including Microsoft Office Suite.
• Ability to pass applicable state and federal background checks to become a registered security installer.
• Comfortable using small hand tools and power tools.
• Legally authorized to work in the United States of America.
• Field Technicians – Minimum 2 years of experience as a proven field technician in the electronic security industry.
• Schedule flexibility and willingness to travel overnight.

Responsibilities

• Install, repair, and maintain intrusion, fire, video surveillance, network, and VoIP integrated systems.
• Work in the field with the most efficient methods to solve service issues.
• Train customers on Interface-provided systems.
• Maintain acceptable and accurate inventory levels by conducting physical inventory counts.
• Verify and submit all documentation for inventoried items according to company policy.
• Install and terminate network and security cabling.
• Perform firestopping on various types of cable penetrations.
• Understand, adhere to, and promote OSHA Health & Safety policies.
• Interface with customer contacts on projects and service requests.
• Interface with the end‑user and coordinate with vendors for each project.
• Hands‑on field interaction with customers at the site level.
• Maintain assigned vehicle and tools.
• Full‑time position that may include rotating on‑call duties.
• Physical demands include finger and wrist dexterity, hand/eye coordination, heavy physical effort, climbing stairs, ladders, or scaffolds, working from heights such as man lifts, scissor lifts, and rooftops with proper fall protection, carrying loads, working outdoors in all weather conditions, and schedule flexibility with willingness to travel overnight.

Skills

Field experience

Driver's license

Reading technical docs

OSHA safety

Telecom knowledge

Tool proficiency

Teamwork

Education

High School Diploma or GED

Vocational/Technical/Business School

NICET Certification

Job description

Overview

Interface is seeking an experienced Security Alarm Technician. In this position, you will diagnose and resolve application issues while maintaining fire alarm systems, TCP/IP networks, video surveillance, access control, and wireless solutions. As a Security Alarm Technician, you will be responsible for installing and servicing security and video surveillance systems, wireless devices, and cabling. This will also include installing various electronic components and cables, terminating, commissioning, and testing. Interface equips its technicians with a full suite of high-quality, company-provided tools to ensure you’re prepared for every job, such as a cordless drill/driver, test monitor, tone generator and probe kit, cable strippers, crimpers, fish tape or rods, voltage tester, punch down tool, specialty wrenches or nut drivers, label maker, PPE, and a company-issued laptop. Whether you’re in the field or in a branch-based role, we make sure you have the right tools to do the job safely and efficiently.

Benefits

Interface offers a competitive compensation package with excellent benefits that include medical, dental, vision, 401(k), paid time off, training, company-provided vehicle and phone, and much more.

Responsibilities

• Install, repair, and maintain intrusion, fire, video surveillance, network, and VoIP integrated systems.
• Work in the field with the most efficient methods to solve service issues.
• Train customers on Interface-provided systems.
• Maintain acceptable and accurate inventory levels by conducting physical inventory counts.
• Verify and submit all documentation for inventoried items according to company policy.
• Install and terminate network and security cabling.
• Perform firestopping on various types of cable penetrations.
• Understand, adhere to, and promote OSHA Health & Safety policies.
• Interface with customer contacts on projects and service requests.
• Interface with the end‑user and coordinate with vendors for each project.
• Hands‑on field interaction with customers at the site level.
• Maintain assigned vehicle and tools.
• Full‑time position that may include rotating on‑call duties.
• Physical demands include finger and wrist dexterity, hand/eye coordination, heavy physical effort, climbing stairs, ladders, or scaffolds, working from heights such as man lifts, scissor lifts, and rooftops with proper fall protection, carrying loads, working outdoors in all weather conditions, and schedule flexibility with willingness to travel overnight.

Qualifications

• High School Diploma or GED; Vocational/Technical/Business School strongly preferred.
• Valid driver’s license.
• NICET Certification is a plus.
• Verifiable field experience.
• Ability to read and understand technical documents and drawings.
• Solid comprehension of terminology related to telecom, data, security, and wireless system installation and service.
• Knowledge of standard telecom, data, security, and wireless system practices, engineering, and Federal, State, and local safety standards.
• Computer proficiency, including Microsoft Office Suite.
• Ability to pass applicable state and federal background checks to become a registered security installer.
• Comfortable using small hand tools and power tools.
• Legally authorized to work in the United States of America.
• Field Technicians – Minimum 2 years of experience as a proven field technician in the electronic security industry.
• Schedule flexibility and willingness to travel overnight.

Equal Employment Opportunity

Interface Systems is an Equal Employment Opportunity employer – all qualified applicants/employees will receive consideration for employment without regard to age, race, color, religion, creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

If you need assistance or an accommodation in completing this application or during any phase of the interview process due to a disability, please contact us at [e-mail]. Any information will be treated as confidential and only used for the purpose of determining an appropriate accommodation as part of the recruiting process.