Security Alarm Technician - Low Voltage Service & Installation

Guardian-Protection-; Williamsport (Lycoming County); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Benefits starting day one

Growth opportunities

Strong employee culture

Job summary

Guardian Protection is hiring for a field service installer to set up and service security, smart home, and CCTV devices for residential and business customers. You'll deliver the completed design and functionality, following safety standards and company policies while ensuring customer satisfaction.

The role emphasizes high-quality service, problem-solving, and hands-on work in diverse environments, including attics and crawl spaces.

Qualifications

• Experience working in commercial setting.
• Experience and familiarity with fire systems.
• Experience with security systems, low voltage wiring, including a thorough understanding of intrusion, CCTV, and Card Access systems preferable.
• Experience with power tools as well as handheld tools preferable.

Responsibilities

• Perform quality service and installation work on security products and services.
• Create exceptional customer interactions with education and care.
• Ensure accurate control of inventory and utilization.
• Accurately complete work orders and time records; maintain schedule.
• Obtain trade licenses and registrations as required by state/local regulations.

Skills

Commercial experience

Fire systems experience

Security systems knowledge

Troubleshooting skills

Education

High school diploma or GED

Tools

Power tools

Handheld tools

Low voltage wiring

Job description

Join a Growing Industry with Guardian Protection! Are you interested in working in a rapidly expanding industry? The increased demand for smart homes and security has created an exciting new opportunity at Guardian Protection. We offer cutting-edge technology, 24/7 professional monitoring, and peace of mind to hundreds of thousands of customers. Our products are expertly installed, monitored by real people, and truly make a difference. We do what we do because of one simple truth: life is better when it’s safe.

Position Summary

As a member of our residential and business operations team, you will be responsible for installing a variety of security, smart home and video (CCTV) devices and professionally delivering the completed design and functionality to the customer, while adhering to company standards and safety regulations. In addition to new installations, you will be tasked with service repairs for our existing customers, diagnosing and repairing issues with alarm systems to ensure they function correctly. A strong commitment to delivering high-quality service is essential.

What’s In It for You

• Attractive compensation package.
• Comprehensive benefits starting day one.
• Opportunities for growth within the company.
• Be part of a Top 10 company with a high-energy employee culture.

What you’ll be doing

• Perform quality service and installation work on an array of security products and services.
• Create exceptional customer interactions, interlaced with user education and caring.
• Ensure accurate control of assigned inventory and utilization.
• Accurately complete work orders, time records and maintain assigned work schedule.
• Ability to obtain trade licenses and registrations in accordance with State and local regulations as required.
• High level of technical ability, coupled with troubleshooting and problem-solving skills.

Physical Requirements

Physical Demands: Include but not limited to standing, walking, work from high places and climbing ladders.

Inclement Environment: The position periodically involves working within residential areas without HVAC such as attics and crawl spaces, meaning working temperatures are subject to seasonal fluctuations.

Equipment Handling: Use ladders, power tools and move equipment between worksites as needed.

Lifting: Must be able to lift up to 50 lbs. without assistance.

What You’ll Need

Experience

• Experience working in commercial setting.
• Experience and familiarity with fire systems.
• Experience with security systems, low voltage wiring, including a thorough understanding of intrusion, CCTV, and Card Access systems preferable.
• Experience with power tools as well as handheld tools preferable.

Education

• High school diploma or GED.

Driving Requirements

• Valid Driver’s License with an acceptable driving history.

Who We Are

The Armstrong Group is a family owned and operated collection of diverse companies. What began in 1946 as Armstrong County Line Construction, founded by Jud L. Sedwick in Kittanning, PA, has now grown into an organization that encompasses multiple industries and employs over 2,400 individuals nationwide. Our brands include Armstrong Utilities, Guardian Protection, Armstrong Development, 4Front Solutions, Twin Pops, and Armstrong Comfort Solutions.

Armstrong is an Equal Opportunity Employer. The Armstrong Group, a family owned and operated business, now employs over 2,000 people across the nation. The company continues to value strong relationships with its employees and close ties to the communities it serves.