Security Account Manager

Alliedbarton Security Services; Kansas City (MO); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

401(k) Plan

Holidays & PTO

Vacation time

Job summary

Allied Universal is seeking an experienced and dependable Security Account Manager to oversee daily security operations, lead site personnel, and build strong client relationships in Kansas City, KS.

The role requires leadership experience in security management, with responsibilities including scheduling, team development, client satisfaction, and incident coordination. Salary is up to $60,216 per year, reflecting the level of responsibility and impact.

Qualifications

• Must have a high school diploma or equivalent.
• Licensing requirements may be required by state/local laws.
• Valid driver’s license if driving a company or personal vehicle for business.
• Minimum of two years of experience in business operations, security management, or supervising teams.
• Experience in leading and developing a dynamic team while building client relationships.
• Knowledge of emergency preparedness, physical security protocols, risk assessments, and coordination with law enforcement.
• Proficiency with web-based applications and Microsoft Office; able to manage multiple projects.

Responsibilities

• Manage scheduling using AI-powered technology to meet contract hours and minimize unbilled overtime.
• Lead and develop security teams: hire, coach, supervise payroll, performance, and employee relations.
• Enhance client relationships by acting as the primary contact and ensuring high-quality service.
• Handle security incidents and emergencies, coordinating with clients and internal teams.
• Direct compliance and security operational excellence, overseeing training, safety, and inventory.

Job description

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

We're seeking an experienced and dependable Security Account Manager to oversee daily security operations, lead site personnel, and build strong client relationships in Kansas City, KS. If you have a background in security leadership and are passionate about developing teams while delivering exceptional service, this is an outstanding opportunity to advance your career with Allied Universal.

Position Details:

• Position: Security Account Manager
• Location: Kansas City, KS
• Salary: Up to $60,216 per year
• Security Experience: Required
• Leadership Experience: Required
• Opportunity: Lead site operations, mentor security professionals, maintain client satisfaction, and grow your career with Allied Universal.

Why Join Allied Universal?

• Career Growth: Opportunities to advance within a global leader in security services
• Impactful Work: Play a vital role in protecting people, property, and businesses
• Supportive Team: Work with caring professionals dedicated to safety and excellence

RESPONSIBILITIES:

• Manage scheduling: Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime
• Lead and Develop Security Teams: Hire, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations
• Enhance Client Relationships: Serve as the primary point of contact for clients, ensuring high-quality service that protects people and property
• Handle Security Incidents and Emergencies: Respond to escalated issues professionally, coordinating with clients and internal teams
• Direct Compliance and Security Operational Excellence: Oversee training, safety, and site operational standards as well as managing inventory (uniforms, equipment, and other essential supplies)

QUALIFICATIONS (MUST HAVE):

• High school diploma or equivalent
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
• Valid driver’s license if driving a company vehicle, or personal vehicle while conducting business
• Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment
• Experience in leading, developing, and retaining a dynamic team while building positive client relationships
• Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination
• Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts in an efficient manner
• Proficiency in web-based applications and computer systems, including Microsoft Office
• Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence
• Financial acumen; able to manage staffing levels while minimizing non-billed overtime and managing turnover costs; planning and organizing skills to control costs related to inventory (uniforms, equipment, etc.)

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• College degree in Business Administration or a law enforcement-related field
• Law enforcement, military, and/or contract or proprietary security services, or facility management experience
• American Society of Industrial Security (ASIS), International Certified Protection Professional (CPP) certification
• Previous payroll, billing, or scheduling experience
• Aptitude with security systems: CCTV, access control, and badge administration
• Graduate of certified public safety academy (e.g., Law Enforcement, Firefighter/Paramedic, Corrections Officer)

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k)plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com