Security Account Manager

Allied Universal; Independence (MO); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement plan

AD&D insurance

Paid holidays

Job summary

Allied Universal is hiring an Account Manager in Independence, Missouri to lead a security operation, develop a strong team, and build a trusted partnership with the client to deliver safety and professional service.

The role emphasizes hiring and coaching security officers, managing scheduling and payroll, and using data to improve staffing and control overtime, with a focus on incident response and operational excellence.

Qualifications

• High school diploma or equivalent.
• Licensing requirements depend on state/local laws.
• Valid driver’s license if driving a company vehicle or personal vehicle for business.
• 2+ years in business operations, security management, or supervising teams.

Responsibilities

• Hire, coach, develop, and manage security officers and supervisors.
• Oversee scheduling, payroll, training, compliance, and daily site performance.
• Serve as a key client contact and ensure exceptional service.
• Use technology and data to improve staffing and control overtime.
• Lead responses to incidents, emergencies, and operational challenges.

Skills

Leadership

Education

High school diploma or equivalent

Tools

Web-based applications/Microsoft Office

Job description

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Account Manager – Independence, MO

$79,567.50 / Year | Full-Time

Security Operations Leadership Opportunity

Ready to take your security leadership career to the next level? Allied Universal is hiring an Account Manager in Independence, Missouri, offering a competitive salary of $79,567.50 per year.

This is an opportunity to lead a security operation, develop a strong team, and build a trusted partnership with the client. You’ll have ownership of day-to-day operations while ensuring your team delivers the safety, professionalism, and service Allied Universal is known for.

What You’ll Lead

• People: Hire, coach, develop, and manage security officers and supervisors
• Operations: Oversee scheduling, payroll, training, compliance, and daily site performance
• Client Partnership: Serve as a key point of contact and ensure exceptional service
• Performance: Use technology and data to improve staffing and control overtime
• Security: Lead the response to incidents, emergencies, and operational challenges

Why Join Allied Universal?

• $79,567.50 annual salary
• High-impact leadership position
• Opportunity to develop and lead your own team
• Career growth with a global leader in security services

If you’re a strong leader who enjoys developing people, solving problems, and taking ownership of an operation, this could be your next career move.

RESPONSIBILITIES:

• Manage scheduling: Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime
• Lead and Develop Security Teams: Hire, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations
• Enhance Client Relationships: Serve as the primary point of contact for clients, ensuring high-quality service that protects people and property
• Handle Security Incidents and Emergencies: Respond to escalated issues professionally, coordinating with clients and internal teams
• Direct Compliance and Security Operational Excellence: Oversee training, safety, and site operational standards as well as managing inventory (uniforms, equipment, and other essential supplies)

QUALIFICATIONS (MUST HAVE):

• High school diploma or equivalent
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
• Valid driver’s license if driving a company vehicle, or personal vehicle while conducting business
• Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment
• Experience in leading, developing, and retaining a dynamic team while building positive client relationships
• Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination
• Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts in an efficient manner
• Proficiency in web-based applications and computer systems, including Microsoft Office
• Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence
• Financial acumen; able to manage staffing levels while minimizing non-billed overtime and managing turnover costs; planning and organizing skills to control costs related to inventory (uniforms, equipment, etc.)

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• College degree in Business Administration or a law enforcement-related field
• Law enforcement, military, and/or contract or proprietary security services, or facility management experience
• American Society of Industrial Security (ASIS), International Certified Protection Professional (CPP) certification
• Previous payroll, billing, or scheduling experience
• Aptitude with security systems: CCTV, access control, and badge administration
• Graduate of certified public safety academy (e.g., Law Enforcement, Firefighter/Paramedic, Corrections Officer)

BENEFITS:

• Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly; unused vacation is only paid out where required by law

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com