Securities Services - Traditional Fund Services Product Management - Associate

Next Frontier Capital; Boston (MA); On-site; USD 120,000 - 190,000; Full time

Benefits offered by this job

Health care coverage

On-site wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JPMorgan Chase & Co. is seeking an Associate for the Traditional Fund Services Product Management team in Boston.

You will support fund administration clients, drive product strategy, and collaborate with stakeholders across Operations, Technology, Sales, and Finance to deliver best-in-class service. The role emphasizes execution of the product roadmap, industry engagement, and responsiveness to client needs.

Qualifications

• Minimum of 5 years of investment services or relevant experience.
• Knowledge of securities industry and regulatory/operational requirements for fund accounting and administration.
• Strong written and verbal communication; ability to coordinate with multiple stakeholders.
• Proven ability to multi-task and think critically.
• Team player with collaboration across Business, Operations, Finance and Legal teams.

Responsibilities

• Support the Fund Administration product offering with strategic direction and delivery.
• Execute product strategy and roadmap, including new offerings and technology development.
• Maintain industry presence through conferences, whitepapers, and panels.
• Liaise with key clients and internal stakeholders to ensure top-tier service delivery.
• Collaborate across Operations, Technology, Sales, and Service teams.

Skills

Investment services

Regulatory knowledge

Communication skills

Multi-tasking

Education

Bachelor's degree

Job description

At JPMorgan Chase, we believe every team member should feel valued and empowered from their very first interaction. As an Associate in the Traditional Fund Services Product Management team, you will play a pivotal role in supporting fund administration clients and advancing business development opportunities. You will execute product strategy, maintain industry presence, and collaborate across key business stakeholders to deliver best-in-class service. If you thrive in a dynamic environment and are passionate about driving innovation in investment services, this role could be your next step.

Job responsibilities

• Support the Fund Administration product offering with 5+ years’ experience
• Execute product strategy and roadmap, including new product offerings and technology development
• Maintain active industry presence by attending conferences, reviewing whitepapers, and participating in panels
• Liaise directly with key clients and internal stakeholders to ensure best-in-class service delivery
• Collaborate across Operations, Technology, Sales, and Service teams
• Monitor and track new business opportunities
• Review client change requests and align to strategic priorities
• Develop reporting to assess profitability and oversee operational expenses
• Maintain oversight of key vendor relationships, including internal risk assessments and scorecards
• Serve as escalation point for issues and conduit for Product-related requests
• Ensure activities are reflected in risk and controls self-assessment and business control forums

Required qualifications, capabilities, and skills

• Minimum of 5 years of investment services or relevant experience
• Bachelor’s degree required; CPA preferred
• Knowledge of the securities industry and applicable regulatory and operational requirements for fund accounting and administration
• Proven ability to multi-task and think critically
• Strong oral and written communication skills; excellent interpersonal skills
• Team player respected as a trusted partner with Business, Operations, Finance, and Legal teams

Preferred qualifications, capabilities, and skills

• Experience with fund administration product offerings
• Ability to develop actionable strategies and roadmaps
• Strong analytical skills for profitability and operational assessment
• Familiarity with industry conferences and panel participation

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Support fund administration clients and drive business development for a leading global financial institution.