Securities Services Business Manager - Senior Associate

J.P. Morgan; New York (NY); On-site; USD 110,000 - 155,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate in the Tax Operations Business Management team in New York to support operations strategy, data analysis, and senior management communications.

You will work alongside the Global Head of Tax Operations and leadership to deliver updates, reviews, and metrics across the organization. The role emphasizes cross-functional collaboration, strategic planning, and development of materials for business reviews and town halls.

Qualifications

• Strong communication skills with the ability to work with all levels of employees, including senior management.
• Proficiency in PowerPoint, Word, Excel, Outlook.
• Experience in financial management or operations is a plus.

Responsibilities

• Organize complex information for senior management decision making.
• Track objectives and key results aligned to strategic priorities.
• Develop organizational communications for global townhalls and events.
• Prepare business reviews with metrics, financial performance, and initiative updates.
• Create ad-hoc analyses and presentations for senior management.
• Drive cross-line initiatives with focus on AI Book of Work and transformation projects.

Skills

Strong communication skills

PowerPoint

Excel

Team collaboration

Education

Bachelor's degree in Business/Finance/Accounting

Tools

SharePoint

Tableau

Alteryx Suite

Job description

Join Global Finance & Business Management which works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.

As an Associate within The Tax Operations Business Management team, you will play a key role in the successful delivery and management of Operations strategies. You will work closely with the Global Head of Tax Operations and their Leadership Team to deliver outstanding Business Management support across operations updates, business reviews and data analysis.

Job responsibilities

• Organize complex information in a strategic and compelling way, analyzing complex data sets to facilitate insights for senior management decision making
• Maintain and track objectives, as well as the corresponding key results, ensuring alignment to the wider Securities Services Operations strategic priorities
• Craft and develop organizational communication strategies for global townhalls and keynote events
• Develop comprehensive materials for business reviews and strategic working sessions, demonstrating our organizational success within senior CIB Forums, incorporating business metrics, financial performance, and updates on key initiatives and results
• Create ad-hoc analysis and presentations for a wide range of senior management, ensuring key priorities and messaging is conveyed
• Drive cross line of business initiatives, with a focus on the development and support of our AI Book of Work and wider transformation initiatives, maintaining a strategic link to the operational goals and requirements of the business

Required qualifications, capabilities and skills

• Previous product knowledge and/or prior Financial Management, Business Management, or Chief Operating Office experience
• Strong communication skills with the ability to work effectively with all levels of employees, including senior management
• Ability to thrive in a fast-paced, matrixed environment with multiple assignments, stringent deadlines and changing priorities
• Inquisitive, enthusiastic, and diligent, and capable of challenging peers
• Strong proficiency with PowerPoint, Word, Excel, Outlook

Preferred qualifications, capabilities, and skills

• Bachelor’s degree in Business, Finance, Accounting or a related discipline
• Software skills e.g., SharePoint, Teams, Tableau and Alteryx Suite

To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT) or curricular practical training (CPT).

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. As a Business Manager you will optimize business performance by helping drive key initiatives.