Secretary Senior

State of Washington Dept. of Transportation; Washington (District of Columbia); On-site; USD 42,000 - 64,000; Full time

Job summary

The Washington State Department of Transportation (WSDOT) is seeking a Senior Secretary to support the Olympic Region Headquarters and other staff. This role represents the first point of contact with the public and provides essential administrative assistance.

The position involves organizing procedures, maintaining records, calendars, travel arrangements, and composing internal memos and external letters to partners and the public. It requires professionalism and attention to detail.

Qualifications

• High school diploma or GED and 2+ years of office experience, or equivalent.
• Experience serving diverse populations and de-escalating upset customers.
• Proficient with MS Office suite including Word, Outlook and Excel.
• Ability to work independently, manage multiple priorities and deadlines.

Responsibilities

• Establish office procedures, standards, priorities, and deadlines.
• Create or revise electronic or manual files.
• Maintain fiscal records, process invoices, payments and tax assessments.
• Maintain calendars, arrange meetings and reserve rooms.
• Prepare travel arrangements and final expense reports.
• Compose and distribute internal memos and external letters.
• Distribute incoming mail and prepare outgoing mail/packages.

Skills

Customer service

Multitasking

Independence

Education

High school diploma or GED

2+ years office experience

Tools

MS Office (Word/Outlook/Excel)

Job description

About WSDOT

Washington State Department of Transportation (WSDOT) is a multimodal organization with a global reputation for excellence! Our dedicated workforce is responsible to plan, design, build, and operate an integrated transportation system that safely and efficiently moves people and goods throughout the state. In addition to maintaining over 18,000 lane miles of state highway and 4,100 bridges, WSDOT manages the world's longest floating bridge, executes an award-winning Active Transportation Plan, holds a record for the world's widest tunneling project, and operates the largest ferry system in the nation!

The Opportunity

WSDOT is currently seeking a Secretary Senior to support the Olympic Region Headquarters, and other staff. This position provides the first line of communication with the public and serves as a resource for the Olympic Region. This position independently performs a variety of complex administrative duties and is critical in fostering a respectful and healthy work environment.

What to Expect

• Establish office procedures, standards, priorities, and deadlines.
• Create or revise electronic or manual files.
• Maintain fiscal records, complete or process requisitions, process and tracks invoices and payments and process tax assessments.
• Maintain calendars and make appointments, schedules, and arrange meetings, make room reservations.
• Prepare travel arrangements for supervisor and staff, maintain records of travel itineraries and compile final travel expense reports.
• Compose, edit, and distribute internal memos, and external letters to WSDOT partners and the public.
• Distributer incoming mail and prepare outgoing mail and packages.

Qualifications

To be considered for this opportunity, the following are required:

• High school diploma or GEDAND
• Two (2) years of increasingly responsible office experienceOR
• Equivalent combination of education/experience

In addition

• Proven experience working with diverse populations in a customer service environment to include de-escalating upset customers and diffusing conflict.
• Proficient ability in Microsoft Office Suite, including Word, Outlook, and Excel
• Ability to work independently, managing multiple priorities and changing deadlines.

Preferred qualifications

• Proven experience with payroll and timekeeping.
• Proven experience as a receptionist answering incoming calls, greeting customers, and professionally representing an organization.

Important Notes

In addition to the salary range listed, a general wage increase of 3% will be applied for all state employees on July 1, 2025. In addition to base salary, employees may be entitled to other forms of compensation depending on the type, duties, or location of the position. For union-represented positions, more information on other forms of compensation can be found in the applicable Collective Bargaining Agreements. Information on other compensation types for non-represented positions can be found in Chapter 357-28of the Washington Administrative Code. WSDOT does not use the E-Verify system, therefore we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visitWhy WSDOT?

Why WSDOT

• Work-Life Balance - We are committed to ensure that our staff experience the reward of public service, while also sustaining a routine that suits each individuals' lifestyle.
• Paid Leave - In addition to 12 paid holidays, full-time employees may earn up to 25 paid vacation days per year!
• Tuition Assistance - Permanent employees have several options for assistance with education expenses, including tuition reimbursement programs, government discounts at participating colleges throughout the state, and eligibility for federal student loan forgiveness.
• Plan For Your Future - WSDOT offers a comprehensive benefits package that includes a variety of healthcare options. Employees also have their choice of state retirement programs, and much more. Go toState Benefitsfor more information.

WSDOT is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included and empowered to bring unique ideas to the agency. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. All persons, regardless of race, ethnicity, age, veteran status, sexual orientation, and/ or gender identity, are encouraged to apply. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact the listed Recruiter.

For inquiries about this posting, you may contact the assigned Recruiter at be sure to reference 25DOT-OR-30181 in the subject line.