SECRETARY

State of Arizona; Lake Havasu City (AZ); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid holidays

Job summary

The Department of Economic Security (DES) in Arizona seeks a Secretary to provide administrative support within the Division of Developmental Disabilities (DDD) in Lake Havasu City. The role involves fielding calls, preparing documents, and coordinating with staff and stakeholders in a fast-paced public-service environment.

Strong attention to detail, organizational skills, and proficiency with Microsoft Office are essential. Prior office experience is preferred; bilingual abilities are a plus.

Qualifications

• Performs detailed work with speed and accuracy.
• Manages a heavy workload with prioritization.
• Uses telephone and customer service techniques professionally.

Responsibilities

• Answers the phone, greets visitors, and provides information on Division services.
• Types forms, letters, memos, and reports using Microsoft Office; maintains files.
• Opens, sorts, and distributes mail and faxes.
• Composes letters and memos with correct grammar and punctuation.

Skills

Detail oriented

Time management

Phone skills

Customer service

Tools

Microsoft Word

Microsoft Excel

Google Apps

Job description

DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona. DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona. DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

SECRETARY

Job Location:

Division of Developmental Disabilities (DDD)
2031 Spawr Circle, Lake HavasuCity, Arizona 86403

Posting Details:

Salary: $33,000 - $34,000

Grade: 11

Closing Date: November 12, 2026

Job Summary:

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or view "Our DES" video. The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Secretary to provide administrative support services to one or more individuals within the DDD. This position has a significant amount of public contact with administrators, parents, individuals, contracted providers, and stakeholders. With minimal direction, receives and screens incoming correspondence and telephone contacts directed to the manager in a professional manner and uses sound judgment in determining the course of action. Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

Job Duties:

Essential Duties and Responsibilities include but are not limited to:

• Answers the phone, greet visitors and provides a variety of information related to the Division’s services. Appropriately routes calls and visitors.
• Types a variety of forms, letters, memos and reports using Microsoft Office programs. Maintain office files.
• Opens, sorts, prioritizes and distributes incoming mail and faxes.
• Composes letters and memos for a variety of purposes, using correct grammar, punctuation, and sentence structure.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:

• Basic office procedures.
• Proper grammar, sentence construction and punctuation.
• Telephone and customer service techniques.

Skills in:

• Accomplishing detailed work with speed and accuracy.
• Prioritizing a heavy workload.
• Operating a variety of office equipment, (e.g., copy machine, fax, etc.).

Ability to:

• Transcribe dictated materials.
• Follow written and verbal instructions.
• Collect and organize data.
• Greet and assist the general public and visitors with tact and diplomacy.

Selective Preference(s):

The ideal candidate for this position will have:

• Experience in an office setting.
• Experience using computer systems (e.g., Microsoft Word, Excel, Google etc.) is highly desirable.
• Preferably bilingual in Spanish, but not required.

Pre-Employment Requirements:

• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
• This position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirementsapply: Driver’s License Requirements.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page.

Retirement:

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments. On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

Contact Us:

For questions about this career opportunity, please contact Laura Kaspar at 602-390-5549 or [e-mail]. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-390-5549 or [e-mail]. Requests should be made as early as possible to allow time to arrange the accommodation.