Secondary Account Specialist

McKesson Corporation; La Vergne (TN); On-site; USD 35,817 - 59,236; Full time

Job summary

McKesson Corporation in La Vergne, TN seeks a Secondary Account Specialist to drive MPB accounts and expand access to plasma and specialty products. This role focuses on consulting with buyers, managing an active book of business, and leveraging SAP, Salesforce, and other tools to deliver strategic solutions.

The SAS collaborates with Sales leadership to align opportunities, forecast product launches, and build long-term customer relationships, while maintaining accurate CRM data and delivering

Qualifications

• 2+ years sales or account management experience.
• Minimum 6 months McKesson Sales Experience.
• 1+ years of pharmaceutical industry experience.
• Strong ability to communicate and build relationships over the phone.
• Proficient in MS Office Suite (Excel, Outlook, Word).
• Professional business to business inside sales acumen.
• Ability to adapt to a changing environment and handle multiple priorities.
• Consultative selling/negotiation skills with the proven ability to build lasting customer relationships with a focus on facilitating trust and open communication.
• 4-year degree preferred (Or related field or equivalent experience).
• SAP experience a plus
• Working knowledge of plasma and specialty products desired

Responsibilities

• Convert MPB Specialty and Plasma products and increase profitability of MPB Specific Accounts.
• Utilize probing and analyze market factors to anticipate customer access/needs and recommend solutions.
• Generate sales among MPB accounts; forecast and track product launches; maintain relationships.
• Maintain current, detailed data in SAP C4C/Salesforce CRM documenting customer interactions.

Skills

Phone communication

Relationship building

MS Office

Inside sales

Adaptability

Consultative selling

Education

4-year degree preferred

Related field or equivalent experience

Tools

SAP

Salesforce

SAP CRM

Outlook

Tableau

McKesson Connect

Job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

The Secondary Account Specialist (SAS) is a trusted business advisor to MPB specific accounts without a McKesson distribution agreement. The SAS is responsible for driving buyer influence as a MPB market specialist. They are responsible for managing an active book of business prioritized by product opportunity. The SAS will understand products available through the MPB catalog that are unavailable through their primary wholesaler/distributor. Customer consultation is managed through consistent, productive account telephone calls with proper account analysis.

They Collaborate and work closely with MPB Sales leadership & Business Development team to maintain alignment of opportunity, goals, and a uniform message as they work on developing customer relationships and establishing successful partnerships. The SAS will develop the appropriate strategy for each targeted system and lead the coordinated execution of various product offerings throughout the sales process. Their primary focus is to guide customer towards enhanced product access while developing trust and loyalty from the customer.

Key Job Responsibilities:

• MPB Acute Secondary Account Specialist, responsible for converting McKesson MPB Specialty and Plasma products and increasing overall profitability of MPB Specific Accounts without a McKesson distribution agreement.
• Utilizes strategic probing and analyzes multiple market factors such as leakage reports, overstocks, price changes, and others to both anticipate and identify customer access/needs and recommends the appropriate solution to assist buyers in formulating strategy in converting products to MPB.
• Generate sales among MPB accounts, for plasma and specialty items, Operates as the point of contact for targeted customers, Develops and maintains long-term relationships with buyer, Forecasts and tracks new product launches, Manages product shortages within client relationships, working to educate buyers on current market conditions, Identifies opportunities to grow business with accounts, Monitors customer preferences to determine the focus of sales efforts, Analyze sales statistics, Project sales and determine the profitability of products and services.
• Uses several systems or applications to perform customer interactions including SAP, SAP CRM - Cloud for Customer, Salesforce.com, Outlook and MS Office, Cisco, Tableau, various dashboards and reporting, and McKesson Connect.
• Maintain current, detailed, and accurate data in our SAP C4C/Salesforce.com CRM documenting customer interaction.

Minimum Requirements

• 2+ years sales or account management experience.
• Minimum 6 months of McKesson Sales Experience (Can Replace the one above.)

Critical Skills

• 1+ years of pharmaceutical industry experience.
• Strong ability to communicate and build relationships over the phone.
• Proficient in MS Office Suite (Excel, Outlook, Work, etc.)
• Professional business to business inside sales acumen.
• Ability to adapt to a changing environment and handle multiple priorities.
• Consultative selling/negotiation skills with the proven ability to build lasting customer relationships with a focus on facilitating trust and open communication.

Additional Knowledge & Skills

• Excellent Verbal and Written communication skills required.
• Business/Financial Acumen
• Analysis/Problem Solving /Negotiation
• Self-motivated and demonstrates personal commitment and drive to meet or exceed objectives.
• Strong organization skills to execute on job expectations and priorities.
• Influential communicator with focus on active listening and customizing messages appropriately for differing audiences.
• Must be able to identify individual customers' needs and provide solutions based on those needs.
• Flexibility and wiliness to adapt to successfully navigate a complex ever changing work environment.
• 4-year degree preferred (Or related field or equivalent experience.)
• SAP experience a plus
• Working knowledge of plasma and specialty products desired

Working Environment & Physical Requirements

• Office as a Destination.
• General Office Demands (Standing, Lifting, Sitting at a Desk/Computer)

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson

Our Total Target Cash (TTC) Pay Range for this position:

26.07 - 43.45

Total Target Cash (TTC) is defined as base pay plus target incentive.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a