Seasonal Winter Bellman

Highgate Hotels, LP; Mount Crested Butte (CO); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Travel discounts

Medical coverage (3 tiers)

Dental and Vision benefits

Paid time off

401(k) program

Job summary

Highgate Hotels is hiring a Bellman at Elevation Hotel and Spa in Mount Crested Butte. The role involves assisting guests with luggage on arrival and departure, escorting guests to rooms, and briefing them on hotel services.

You will support front desk operations and help maintain guest satisfaction during their stay. The position requires a high school diploma or equivalent, the ability to stand for long periods, and good verbal/written communication.

Qualifications

• High School diploma or equivalent required; hotel experience preferred.
• Ability to communicate effectively in verbal and written form.
• Must be able to stand for the duration of the shift and assist guests.

Responsibilities

• Load and unload luggage carts.
• Escort guests to rooms and explain hotel amenities.
• Maintain lobby areas and assist front desk as needed.
• Assist with luggage storage, deliveries, and guest requests.
• Provide information on local attractions and transportation.

Skills

Communication skills

Standing ability

Customer service

Education

High School diploma or equivalent

Job description

Job Details

• Requisition ID: 2026-81296
• Category: Front Office Operations
• Job Location: US-CO-Mt. Crested Butte
• Property: Elevation Hotel and Spa
• Compensation Minimum: USD $17.00/Yr.
• Compensation Maximum: USD $17.00/Yr.
• Compensation Type: Hourly

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Overview

The Bellman (Full-Time) is responsible for assisting guests with luggage upon arrival and departure and accommodating guests during their stay in an attentive, courteous and efficient manner.

Benefits

• In addition to travel discounts at our hotels, Highgate offers competitive benefits, including three pricing tiers of medical coverage, as well as Dental and Vision benefits to eligible full-time associates.
• All associates accrue paid sick leave in accordance with the Colorado Healthy Families and Workplaces Act.
• Paid time off plans may also be available to associates who qualify.
• The Retirement 401(k) Program is open to both full-time and part-time associates who qualify.

Responsibilities

• Load and unload luggage carts.
• Organize and deliver luggage for tour groups
• Escort guests to rooms and familiarize them with hotel services.
• Inspect guest's room to ensure it is in order and that supplies are adequate.
• Explain features of the room including operation of electronic devices and entertainment.
• Check/store luggage for arrivals and departures with luggage tags.
• Store, track, and deliver packages as needed.
• Deliver messages to meeting rooms.
• Deliver flowers, laundry, packages and other amenities to guestrooms.
• Assist with room changes.
• Maintain current listing of local and area attractions, special events and activities.
• Maintain list of local transportation guides, churches, sports arenas, etc.
• Assist Houseperson with guest requests.
• Ensure lobby reader board is correct.
• Provide information, maps and directions as required.
• Where applicable answer console to assist front desk agents.
• Show guestrooms and suites as needed and emphasize the hotel's amenities.
• Perform other duties as requested by management.

Qualifications

• High School diploma or equivalent required and/or experience in a hotel or a related field preferred.
• Must have a valid driver's license for the applicable state. (If applicable)
• Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and in writing
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to maintain confidentiality of information.