Seasonal Whitewater Raft Guide - Guest Experience

Nantahala Outdoor Center; Bryson City (NC); On-site; USD 14,000 - 15,000; Full time

Job summary

Nantahala Outdoor Center in Bryson City, NC seeks a Whitewater Raft Guide for the 2027 season. You will guide guests on rivers with emphasis on safety, engagement, and high-quality guest service, while maintaining professional and entertaining interactions.

The role is seasonal from March through October 2027 with peak demand in late spring and summer. Applicants must be 18+, CPR/First Aid certified (Wilderness First Aid preferred).

Qualifications

• Must be 18 years old by start date.
• Basic First Aid & CPR are required prior to beginning work.
• Wilderness First Aid or higher is encouraged.
• Prior commercial guiding experience or attendance of a Guide School Course.

Responsibilities

• Guide through rapids with crews of varying size, age, and number; understanding and implementing risk-reduction in navigation, communication, and decision-making
• Communicate with guests about local area information, other NOC activities and offerings, river and trip information, and providing general entertainment
• Provide top-notch guest service to all guests, before, after, and during their trip
• Participate in off-the-water tasks, including moving, loading and unloading rafts, assisting guests with gear, delivering instructional talks, and washing and organizing gear and equipment

Skills

Guest service

Teaching outdoors

Emergency response

Clear communication

Job description

Nantahala Outdoor Center in Bryson City, NC seeks a Whitewater Raft Guide for the 2027 season. You will guide guests on rivers with emphasis on safety, engagement, and high-quality guest service, while maintaining professional and entertaining interactions.

The role is seasonal from March through October 2027 with peak demand in late spring and summer. Applicants must be 18+, CPR/First Aid certified (Wilderness First Aid preferred).