Seasonal Visual Security Associate - Part Time

belk; Hilton Head Island (SC); On-site; USD 17,000 - 22,000; Part time

Job summary

Belk is seeking a Seasonal Temporary Visual Security Associate to support store asset protection while delivering excellent customer service. The hourly position emphasizes deterring theft and reporting suspicious activities in designated areas.

You will greet customers, monitor for suspicious behavior, and work with leadership to maintain a safe, welcoming shopping environment. The role requires physical mobility and a flexible schedule.

Qualifications

• Customer service experience and dedication to store objectives.
• Ability to operate smartphones, tablets, and Windows-based systems.
• Ability to lift and move at least 40 lbs.
• Flexible schedule including nights, weekends, and holidays.

Responsibilities

• Greet and assist customers to create a welcoming shopping experience.
• Deter theft and maintain a secure store environment.
• Observe customer behaviors to identify potential theft.
• Communicate concerns to store leadership promptly.
• Collaborate with leaders to protect store assets.
• Maintain a clean, organized, and welcoming environment.
• Adapt to changing business needs and adjust tactics.
• Stay informed of products, promotions, policies, and events.
• Contribute to a positive store culture and celebrate team achievements.

Skills

Customer service

Security awareness

Communication

Technology proficiency

Mobility and lifting

Tools

Windows OS

Mobile devices

Tablets

Job description

We're excited to meet you! The Seasonal Temporary Visual Security Associate supports the execution of store asset protection initiatives by providing consistent visual theft deterrence and ensuring a positive customer experience. This role provides excellent customer service while monitoring and reporting suspicious activities in a strategic location within the store. This is an hourly position.

What you will do

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Serve as a visible presence in designated areas of responsibility to deter potential theft and maintain a secure environment.
• Observe customer behaviors and identify activities that may indicate potential theft.
• Effectively communicate customer concerns, suspicious behaviors, or potential security issues to store leadership promptly.
• Collaborate with store leaders and associates to protect store assets and uphold safety standards.
• Support store operations by maintaining a clean, organized, and welcoming environment.
• Demonstrate adaptability and respond to changing circumstances, adjusting tactics and shifting focus based on business needs.
• Leverage training tools, use resources, and embrace feedback to continuously build skills and strengthen performance. Stay informed of products, promotions, policies, and store events to enhance execution.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.

Skills and Abilities

• Dedication to customer service and a drive to achieve store objectives.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to use data and guidance to support timely and effective decisions.
• Ability to take ownership of assigned tasks and contribute to store success.
• Communicate with excellence.
• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.