Seasonal Truck Unloader (6 a.m. start)

Kohl's; Southern Pines (NC); On-site; USD 1,420,650 - 2,023,350; Part time

Job summary

Kohl's in Southern Pines, NC is seeking a customer-focused associate to deliver excellent service and execute store operations. You will process freight, replenish stock, and support omni-channel fulfillment while engaging customers and maintaining product standards. Role requires 16+ years of age, flexible availability (days, nights, weekends, holidays).

Pay starts at $12.50 per hour. No prior retail experience required; training will cover Kohl’s brand standards, inventory procedures, and

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required
• Must be 16 years of age or older
• Flexible availability, including days, nights, weekends, and holidays

Responsibilities

• Receive and process product, including unloading shipments and omni-channel fulfilment
• Replenish the sales floor as needed based on sell-through and seasonality
• Greet customers and offer assistance with products and services
• Execute product protection standards
• Train new hires on Kohl’s brand standards, inventory procedures, productivity, and tools
• Act with integrity and foster teamwork across the store
• Demonstrate customer service mindset and resolve issues
• Support POS and customer service to deliver fast service and a great experience
• Meet or exceed individual productivity, loyalty, and credit goals
• Follow policies, procedures, and safety guidelines
• Respond to direction from supervisors and management
• Other responsibilities as assigned

Skills

Customer service

Multitasking

Communication

Age 16+

Flexible schedule

No retail experience required

Job description

About The Role

In this role, you will deliver excellent customer service and consistent execution of store operations. You will efficiently process freight, replenishment, and omni channel operations.

What You’ll Do

• Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment
• Replenish the sales floor as necessary based on sell through and seasonal changes
• Engage customers by greeting them and offering assistance with products and services
• Execute all product protection standards
• Participate in the training process for new hires on Kohl’s brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership

All Associate Roles At Kohl’s Are Responsible For

• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
• Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
• Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience
• Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
• Accomplishing multiple tasks within established timeframes
• Following company policies, procedures, standards and guidelines
• Maintaining adherence to company safety policies for the safety of all associates and customers
• Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel
• Other responsibilities as assigned

What Skills You Have

• Excellent customer service skills and ability to multi-task with strong attention to detail
• Verbal/written communication and interpersonal skills
• No retail experience required
• Must be 16 years of age or older
• Flexible availability, including days, nights, weekends, and holidays

Preferred

• Client facing retail or service industry experience

Pay Starts At: $12.50