Seasonal Tax Pro for Client-Centric Returns

H&R Block, Inc.; Milan (TN); Sur place; USD 21 000 - 34 000; Temps partiel

Avantages offerts par ce poste

Competitive pay

Training provided

Résumé du poste

H&R Block, Inc. is seeking a seasonal Tax Associate to help clients gather information, prepare returns, and answer questions in person at a local tax office.

No prior tax experience required, with training from day one and opportunities to increase earnings as knowledge grows. You will meet with clients, prepare tax returns, explain information clearly, identify savings opportunities, and build relationships through teamwork.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED / equivalent.

Responsabilités

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Connaissances

Customer service experience

Communication skills

Problem solving

Digital tools familiarity

Teamwork

Formation

High school diploma / GED

Bachelor’s degree in accounting / finance

Outils

Copilot

ChatGPT

Description du poste

H&R Block, Inc. is seeking a seasonal Tax Associate to help clients gather information, prepare returns, and answer questions in person at a local tax office.

No prior tax experience required, with training from day one and opportunities to increase earnings as knowledge grows. You will meet with clients, prepare tax returns, explain information clearly, identify savings opportunities, and build relationships through teamwork.