Seasonal Tax Prep & Client Services Associate

H&R Block, Inc.; Spring Hill (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block in Spring Hill, FL is seeking a seasonal Tax Associate to join our tax office. You'll work directly with clients to gather information, prepare complete tax returns, and explain tax concepts clearly.

No prior tax experience required; training and support start day one, and you'll earn an hourly rate with opportunities to increase earnings as you gain knowledge. You’ll meet with clients, identify savings opportunities, and collaborate with teammates to deliver accurate results.

Qualifications

• Successful completion of the H&R Block Income Tax Course 1.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED/ equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service

Communication

Problem solving

Digital tools (AI)

Interpersonal skills

Education

High school diploma

Tools

Copilot

Job description

H&R Block in Spring Hill, FL is seeking a seasonal Tax Associate to join our tax office. You'll work directly with clients to gather information, prepare complete tax returns, and explain tax concepts clearly.

No prior tax experience required; training and support start day one, and you'll earn an hourly rate with opportunities to increase earnings as you gain knowledge. You’ll meet with clients, identify savings opportunities, and collaborate with teammates to deliver accurate results.