Seasonal Tax Associate - Client-Focused Tax Support

H&R Block, Inc.; Ripley (TN); On-site; USD 23,000 - 32,000; Full time

Job summary

H&R Block is seeking a seasonal Tax Associate to gain tax and client services experience. You’ll meet with clients, gather information, prepare returns with training from experienced teammates, and explain tax details clearly while building client relationships.

This role is in-person at a local H&R Block tax office. Meet with clients, prepare complete returns, identify potential savings, and learn with guidance from colleagues.

Qualifications

• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems included AI based tools like Copilot and ChatGPT.

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service

Communication

Problem solving

Digital tools

Education

H&R Block Income Tax Course

High school diploma / GED

Job description

H&R Block is seeking a seasonal Tax Associate to gain tax and client services experience. You’ll meet with clients, gather information, prepare returns with training from experienced teammates, and explain tax details clearly while building client relationships.

This role is in-person at a local H&R Block tax office. Meet with clients, prepare complete returns, identify potential savings, and learn with guidance from colleagues.