Seasonal Tax Associate – Client-Focused Tax Prep & Training

H&R Block, Inc.; Gloucester (MA); On-site; USD 22,000 - 27,000; Full time

Benefits offered by this job

401(k) Plan

Health insurance

Employee discount

Career training

Job summary

H&R Block is seeking a Seasonal Tax Associate to join a local tax office and start a career in tax and client services. You’ll gather information, prepare tax returns, and assist clients with questions, all with training from day one.

This in-person role offers an hourly rate with potential earnings growth as tax knowledge increases. No prior tax experience is required, and you’ll work directly with clients to deliver accurate results while building strong relationships.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly.
• Problem-solving skills and ability to organize information.
• Comfort using digital tools and AI-based tools like Copilot and ChatGPT.
• High school diploma / GED / equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in an understandable way.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions with guidance.
• Build strong client relationships and support office priorities through teamwork.

Skills

Customer service

Communication

Problem solving

Digital tools

Education

High school diploma / GED

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a Seasonal Tax Associate to join a local tax office and start a career in tax and client services. You’ll gather information, prepare tax returns, and assist clients with questions, all with training from day one.

This in-person role offers an hourly rate with potential earnings growth as tax knowledge increases. No prior tax experience is required, and you’ll work directly with clients to deliver accurate results while building strong relationships.