Seasonal Tax Associate: Client-Focused Tax Prep

H&R Block, Inc.; Palatka (FL); On-site; USD 17,000 - 30,000; Part time

Job summary

H&R Block is seeking a seasonal Tax Associate to begin a career in tax and client services with training from day one. This in-person role at a local tax office involves gathering client information, preparing returns, and answering questions while building client relationships.

Meet with clients, prepare tax returns with support, explain information clearly, identify savings opportunities, and address questions with guidance. Availability includes peak periods and evenings/weekends.

Qualifications

• Successful completion of the H&R Block Income Tax Course
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI based tools like Copilot and ChatGPT
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service

Strong communication

Problem solving

Digital tools (AI)

Education

High school diploma / GED

Bachelor’s degree in accounting, finance, or related field

Tools

Copilot / ChatGPT

Job description

H&R Block is seeking a seasonal Tax Associate to begin a career in tax and client services with training from day one. This in-person role at a local tax office involves gathering client information, preparing returns, and answering questions while building client relationships.

Meet with clients, prepare tax returns with support, explain information clearly, identify savings opportunities, and address questions with guidance. Availability includes peak periods and evenings/weekends.