Seasonal Tax Associate | Client-Focused Tax Prep

H&R Block; Omaha (NE); On-site; USD 21,000 - 34,000; Full time

Job summary

H&R Block in Omaha, NE is seeking a seasonal Tax Associate to work directly with clients, gathering information, preparing tax returns, and answering questions with guidance from experienced teammates. You will build valuable client relationships while learning tax basics and earning a competitive hourly wage.

No prior tax experience is required, as training starts on day one. This in-person role offers hands-on client service, opportunities to grow, and a supportive team in a local tax

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED/ equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service experience

Clear communication

Problem-solving

Digital tools (Copilot/ChatGPT)

Education

High school diploma / GED / equivalent

Bachelor’s degree in accounting or finance

Tools

Copilot

Job description

H&R Block in Omaha, NE is seeking a seasonal Tax Associate to work directly with clients, gathering information, preparing tax returns, and answering questions with guidance from experienced teammates. You will build valuable client relationships while learning tax basics and earning a competitive hourly wage.

No prior tax experience is required, as training starts on day one. This in-person role offers hands-on client service, opportunities to grow, and a supportive team in a local tax