Seasonal Tax Associate: Client-Focused Prep & Guidance

H&R Block, Inc.; Newcastle (ME); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Tax Associate to start a career in tax and client services with day-one training and support. You’ll work with clients to gather information, prepare returns, and answer questions in a local office setting.

You’ll earn a competitive hourly rate and have opportunities to increase earnings as you build tax knowledge and performance during peak periods, with in-person collaboration and client-first service.

Qualifications

• Successful completion of the H&R Block Income Tax Course or equivalent.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED / equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Communication

Customer service

Problem solving

Digital tools (AI)

Education

High school diploma/GED

H&R Block Income Tax Course

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is seeking a seasonal Tax Associate to start a career in tax and client services with day-one training and support. You’ll work with clients to gather information, prepare returns, and answer questions in a local office setting.

You’ll earn a competitive hourly rate and have opportunities to increase earnings as you build tax knowledge and performance during peak periods, with in-person collaboration and client-first service.