Seasonal Stylist: Personal Styling & Inspiring Confidence

Cole-Haan; Charlotte (NC); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Holiday pay

Sick pay up to 80 hours

Employee discount

Job summary

Cole Haan in Charlotte, NC is seeking friendly Stylist (Sales Associate) candidates who enjoy styling, building connections, and delivering exceptional experiences. You will act as a trusted advisor, provide personalized recommendations, and support store goals through the Step Into Style program.

As part of the team, you will embody the Cole Haan brand, guide customers through head-to-toe looks, address concerns, and help maintain visual standards while delivering outstanding customer service.

Responsibilities

• Deliver Results: Achieve personal sales and key performance goals.
• Drive revenue growth through exceptional service and personalized recommendations.
• Utilize Cole Haan's Selling Program to uncover customer needs and deliver personalized solutions.
• Assist leadership in executing store initiatives to support profitability and business objectives.
• Serve as a Stylist: Consistently embody Cole Haan's standards for appearance and customer engagement.
• Provide personalized styling recommendations across product categories and create head-to-toe solutions.
• Build customer confidence by addressing concerns and overcoming objections with suitable solutions.
• Stay informed on seasonal collections, product features, and fashion trends to share with customers.
• Create Extraordinary Customer Experiences: Put the customer first and deliver inspiring experiences.
• Leverage fit expertise, product knowledge, and styling acumen to meet wardrobe needs.
• Build lasting relationships that drive loyalty and repeat business through authentic engagement.
• Support Store Operations: Follow policies, contribute to a collaborative team, and follow safety procedures.
• Maintain visual merchandising standards and support shipment processing and floor replenishment.
• Support Omni Channel Processing and complete housekeeping tasks.

Job description

Cole Haan in Charlotte, NC is seeking friendly Stylist (Sales Associate) candidates who enjoy styling, building connections, and delivering exceptional experiences. You will act as a trusted advisor, provide personalized recommendations, and support store goals through the Step Into Style program.

As part of the team, you will embody the Cole Haan brand, guide customers through head-to-toe looks, address concerns, and help maintain visual standards while delivering outstanding customer service.