Seasonal Stylist: Elevate Style & Customer Confidence

Cole Haan; San Marcos (TX); On-site; USD 19,000 - 24,000; Part time

Benefits offered by this job

Holiday pay

Sick pay up to 80 hours in a plan year

Employee discount

Job summary

Cole Haan in San Marcos is seeking passionate, customer-focused individuals to be trusted advisors, fit experts, and brand ambassadors who bring the '#RUOBSESSED?' Selling Program to life in every customer interaction.

You will create inspiring shopping experiences by embracing the 'Step Into Style' approach, offering personalized styling recommendations across product categories, and building lasting relationships that drive loyalty and store sales.

Qualifications

• Part-Time Position
• Candidates must be at least 16 years of age
• Must have the availability and the ability to work a flexible schedule to meet the demands of a retail business, which may include nights, weekends, and holidays based on business needs
• Able to accomplish multiple tasks in a fast-paced environment
• Contribute positively by working effectively with others in a team-oriented environment
• Provide excellent customer service
• Able to effectively communicate in verbal and written English
• Able to operate POS systems and have professional phone skills
• Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time, including repetitive use of upper extremities
• Ability to lift, push, and pull up to 25 pounds regularly
• Ability to lift, push, and pull up to 50 pounds occasionally

Responsibilities

• Achieve personal sales and key performance goals
• Drive revenue growth through exceptional service, relationship building, and personalized recommendations
• Utilize Cole Haan's '#RUOBSESSED?' Selling Program to uncover customer needs, build meaningful connections, and deliver personalized solutions
• Assist the leadership team in executing store initiatives that support profitability and business objectives
• Serve as a brand ambassador by consistently embodying Cole Haan's standards for appearance, professionalism, and customer engagement
• Guide customers through the 'Step into Style' experience by providing personalized styling recommendations across product categories
• Build customer confidence by addressing concerns, overcoming objections, and recommending solutions that fit customers' preferences and needs
• Stay informed on Cole Haan's seasonal collections, product innovations, key features, and current fashion trends and share relevant information with the customer
• Consistently uphold Cole Haan's values by putting the customer first, integrity, collaboration, and delivering experiences that inspire confidence
• Leverage fit expertise, product knowledge, and styling acumen to provide personalized solutions that meet customers' lifestyle and wardrobe needs
• Build lasting customer relationships that drive loyalty, repeat business, and long-term brand advocacy through authentic engagement and follow-up
• Adhere to company policies and procedures & notify management of infractions
• Contribute positively to a collaborative, inclusive, and customer-focused team environment
• Follow all operational, loss prevention, health, and safety procedures
• Support and maintain visual merchandising standards consistent with company expectations and the elevated Cole Haan brand experience
• Support store operations through receiving & processing shipment and sales floor replenishment
• Support Enterprise Order Management (EOM)-Omni Channel Processing
• Execute all housekeeping tasks

Skills

Customer service

Styling advice

Relationship building

Product knowledge

Job description

Cole Haan in San Marcos is seeking passionate, customer-focused individuals to be trusted advisors, fit experts, and brand ambassadors who bring the '#RUOBSESSED?' Selling Program to life in every customer interaction.

You will create inspiring shopping experiences by embracing the 'Step Into Style' approach, offering personalized styling recommendations across product categories, and building lasting relationships that drive loyalty and store sales.