Seasonal Stylist: Elevate Style & Create Loyal Shoppers

Cole Haan; Santa Clara (CA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Holiday pay

Sick pay

Employee discount

Job summary

Cole Haan is seeking passionate Stylists (Sales Associates) to provide exceptional customer service and expert styling guidance. You will act as a brand ambassador, creating head-to-toe solutions that reflect each customer's lifestyle and taste.

As part of the team, you will stay informed on the latest collections, trends, and product features while driving revenue and building lasting relationships with customers. This role emphasizes collaboration, integrity, and a seamless in-store experience.

Qualifications

• Passion for styling and delivering exceptional customer experiences.
• Ability to build meaningful connections with customers.
• Willingness to use Cole Haan's Selling Program and stay informed on product features.

Responsibilities

• Deliver personal sales and achieve KPI goals.
• Drive revenue through exceptional service and tailored recommendations.
• Use the '#RUOBSESSED?' Selling Program to uncover needs and provide personalized solutions.
• Assist leadership in executing store initiatives to support profitability.
• Represent Cole Haan as a brand ambassador with appearance and engagement standards.
• Provide styling guidance across product categories and create head-to-toe solutions.
• Address customer concerns, overcome objections, and build confidence in recommendations.
• Stay informed on seasonal collections, features, and fashion trends and share insights with customers.
• Support store operations including receiving, processing shipments, and visual merchandising.
• Contribute to a collaborative, inclusive, and customer-focused team environment.

Skills

Customer service

Sales goals

Relationship building

Personalized recommendations

Styling expertise

Job description

Cole Haan is seeking passionate Stylists (Sales Associates) to provide exceptional customer service and expert styling guidance. You will act as a brand ambassador, creating head-to-toe solutions that reflect each customer's lifestyle and taste.

As part of the team, you will stay informed on the latest collections, trends, and product features while driving revenue and building lasting relationships with customers. This role emphasizes collaboration, integrity, and a seamless in-store experience.