Seasonal Style & Customer Experience Specialist

URBN Urban Outfitters, Inc.; Burlington (MA); On-site; USD 20,000 - 28,000; Part time

Benefits offered by this job

Employee discounts

Medical, dental, vision

Job summary

URBN Urban Outfitters, Inc. is seeking a Seasonal Sales Associate for our Burlington, Massachusetts store. The role focuses on delivering a genuine, personalized customer experience and supporting store operations on the sales floor.

Responsibilities include engaging customers, sharing product knowledge, and collaborating with team members to maintain visual standards and drive omni-order fulfillment. Flexible hours including nights, weekends, and holidays are required.

Qualifications

• Anthro brand fan
• Experience in customer service
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

Responsibilities

• Customer Experience: Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued.
• Teamwork + Communication: Builds productive relationships with peers; asks for support when needed and makes an effort to help others.
• Visual + Business Operations: Understands their contribution to service and selling on every shift to impact the store’s business.

Skills

Customer service

Team player

Flexible hours

Anthro brand fan

Job description

URBN Urban Outfitters, Inc. is seeking a Seasonal Sales Associate for our Burlington, Massachusetts store. The role focuses on delivering a genuine, personalized customer experience and supporting store operations on the sales floor.

Responsibilities include engaging customers, sharing product knowledge, and collaborating with team members to maintain visual standards and drive omni-order fulfillment. Flexible hours including nights, weekends, and holidays are required.