Seasonal Style & Customer Experience Associate

Anthropologie; Santa Cruz (CA); Presencial; USD 19 000 - 27 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Medical, dental, vision

Employee discounts

Resumo da oferta

Anthropologie seeks a Seasonal Sales Associate at our Santa Cruz location to deliver a genuine shopping experience and drive sales. You will engage customers with personalized conversations, share product recommendations, and assist with on-the-spot transactions and omni-order fulfillment.

Ideal candidates bring customer-service experience, a willingness to work flexible hours including nights, weekends, and holidays, and a collaborative mindset.

Qualificações

• Anthro brand fan is required to align with store values.
• Experience in customer service is essential.
• Team player with a collaborative mindset is expected.
• Willing to work nights, weekends and holidays.

Responsabilidades

• Customer Experience: Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued.
• Customer Experience: Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions.
• Customer Experience: Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store.
• Teamwork + Communication: Builds productive relationships with peers; asks for support when needed and makes an effort to help others.
• Teamwork + Communication: Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer.
• Teamwork + Communication: Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal.
• Teamwork + Communication: Provides insights related to the customer and employee experience and communicatesfeedbackto Store Leadership.
• Visual + Business Operations: Understands their contribution to service and selling on every shift in order to impact the store’s business.
• Visual + Business Operations: Supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor.
• Visual + Business Operations: Maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates.

Conhecimentos

Anthro brand fan

Customer service

Team player

Flexible hours

Descrição da oferta de emprego

Anthropologie seeks a Seasonal Sales Associate at our Santa Cruz location to deliver a genuine shopping experience and drive sales. You will engage customers with personalized conversations, share product recommendations, and assist with on-the-spot transactions and omni-order fulfillment.

Ideal candidates bring customer-service experience, a willingness to work flexible hours including nights, weekends, and holidays, and a collaborative mindset.