Seasonal Style & Customer Experience Associate

Anthropologie; Cincinnati (OH); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Medical

Dental

Vision

PTO

Employee discounts

Retirement savings

Job summary

Anthropologie in Cincinnati is seeking a Seasonal Sales Associate to help drive sales by delivering a genuine and unique customer experience. You will engage customers, suggest products, and use technology to complete transactions.

You should be a team player with customer service experience, able to work nights, weekends, and holidays, and contribute to merchandising and store operations while upholding brand standards.

Qualifications

• Experience in customer service is required.
• Ability to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued
• Supports a selling environment on all areas of the sales floor with product suggestions
• Provides a frictionless customer experience by using technology to transact in the moment, find sizes and colors, and place orders for items not available in store
• Builds productive relationships with peers; asks for support when needed and makes an effort to help others
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
• Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
• Provides insights related to the customer and employee experience and communicates feedback to Store Leadership
• Understands their contribution to service and selling on every shift in order to impact the store’s business
• Supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
• Maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates

Skills

Customer service

Team player

Job description

Anthropologie in Cincinnati is seeking a Seasonal Sales Associate to help drive sales by delivering a genuine and unique customer experience. You will engage customers, suggest products, and use technology to complete transactions.

You should be a team player with customer service experience, able to work nights, weekends, and holidays, and contribute to merchandising and store operations while upholding brand standards.