Seasonal Style & Customer Experience Associate

URBN Urban Outfitters, Inc.; Charlottesville (VA); Hybrid; USD 16,000 - 22,000; Full time

Benefits offered by this job

Medical

Dental

Vision

PTO

Employee discounts

Retirement savings

Job summary

URBN Urban Outfitters, Inc. in Charlottesville, VA is seeking a Seasonal Sales Associate to provide a genuine, welcoming customer experience at the Emmet St. location. You will engage customers, help with styling ideas, and assist with transactions to ensure a seamless shopping journey.

You will work with a team to share product knowledge, stay updated on trends, and support store initiatives while maintaining visual standards. Flexible hours including weekends and holidays are required.

Qualifications

• Experience in customer service required.
• Ability to work flexible hours including nights, weekends and holidays.
• Team-oriented with strong communication and collaboration.

Responsibilities

• Initiates genuine conversation to engage with the customer in a personalized way.
• Provides product suggestions and styling ideas to customers.
• Assists in transactions and places orders for missed items.
• Supports teamwork by building relationships and sharing feedback with leadership.
• Keeps store knowledge up-to-date and participates in store initiatives.
• Maintains visual and operational standards on the selling floor.
• Understands contribution to service and selling on every shift.
• Supports omni-channel fulfillment and stock management as needed.
• Delivers a frictionless customer experience with friendly service.

Skills

Customer service experience

Team player

Flexible hours

Anthro brand familiarity

Job description

URBN Urban Outfitters, Inc. in Charlottesville, VA is seeking a Seasonal Sales Associate to provide a genuine, welcoming customer experience at the Emmet St. location. You will engage customers, help with styling ideas, and assist with transactions to ensure a seamless shopping journey.

You will work with a team to share product knowledge, stay updated on trends, and support store initiatives while maintaining visual standards. Flexible hours including weekends and holidays are required.