Seasonal Style Concierge - Sales Associate

URBN Urban Outfitters, Inc.; Hoboken (NJ); On-site; USD 18,000 - 26,000; Full time

Job summary

URBN Urban Outfitters, Inc. is hiring a Seasonal Sales Associate at our Hoboken location. You will help drive sales by delivering a genuine, personalized customer experience, sharing product knowledge, and guiding customers through sizing and color options with in-store technology.

You’ll contribute to a vibrant team environment and uphold store standards. Responsibilities span customer engagement, teamwork, and operations, including supporting omni-order fulfillment, restocking, and

Qualifications

• Anthro brand fan.
• Experience in customer service.
• Experience being a team player.
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays.

Responsibilities

• Customer Experience: Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued.
• Customer Experience: Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions.
• Customer Experience: Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store.
• Teamwork + Communication: Builds productive relationships with peers; asks for support when needed and makes an effort to help others.
• Teamwork + Communication: Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer.
• Teamwork + Communication: Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal.
• Teamwork + Communication: Provides insights related to the customer and employee experience and communicates feedback to Store Leadership.
• Visual + Business Operations: Understands their contribution to service and selling on every shift in order to impact the store’s business.
• Visual + Business Operations: Supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor.
• Visual + Business Operations: Maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates.

Skills

Customer service

Team player

Flexible hours

Job description

URBN Urban Outfitters, Inc. is hiring a Seasonal Sales Associate at our Hoboken location. You will help drive sales by delivering a genuine, personalized customer experience, sharing product knowledge, and guiding customers through sizing and color options with in-store technology.

You’ll contribute to a vibrant team environment and uphold store standards. Responsibilities span customer engagement, teamwork, and operations, including supporting omni-order fulfillment, restocking, and