Seasonal Store Merchandising Associate

Kohl's; Severn (MD); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Work life balance

Health & wellness benefits

Savings & retirement benefits

Insurance programs

Life events benefits

Job summary

Kohl’s in Severn, MD is seeking a friendly store associate to execute sales floor merchandising, pricing and recovery, and to deliver excellent customer service. You will ensure product presentation follows guidelines and support timely replenishment while maintaining a welcoming environment.

Requirements include excellent customer service, strong communication, and flexible availability (days, nights, weekends, holidays); no retail experience required and you must be 16+.

Qualifications

• Excellent customer service and ability to multitask.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability including days, nights, weekends, and holidays.

Responsibilities

• Execute store merchandising standards following guidelines for product presentation in a timely and accurate manner.
• Remerchandise and replenish salesfloor based on sell through and seasonal changes with a focus on customer experience.
• Greet customers and offer assistance with products and services.
• Execute pricing activities accurately and in a timely manner.
• Prevent loss by following product protection standards.
• Support and partner with other associates on merchandising incoming product.

Skills

Customer service

Multi-tasking

Communication skills

Flexible availability

16+ years old

Job description

About The Role

In this role, you will execute sales floor merchandising, pricing and recovery and deliver excellent customer service.

About The Role

In this role, you will execute sales floor merchandising, pricing and recovery and deliver excellent customer service.

What You’ll Do

• Execute store merchandising standards following merchandise and visual guidelines for product presentation in a timely and accurate manner
• Remerchandise and replenish salesfloor as necessary based on sell through and seasonal changes with a focus on customer experience
• Engage customers by greeting them and offering assistance with products and services
• Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and in a timely manner
• Prevent loss by following all product protection standards
• Support and partner with other associates on merchandising incoming product

All Associate Roles At Kohl’s Are Responsible For

• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
• Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
• Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience
• Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
• Accomplishing multiple tasks within established timeframes
• Following company policies, procedures, standards and guidelines
• Maintaining adherence to company safety policies for the safety of all associates and customers
• Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel
• Other responsibilities as assigned

Required

What Skills You Have

• Excellent customer service skills and ability to multi-task with strong attention to detail
• Verbal/written communication and interpersonal skills
• No retail experience required
• Must be 16 years of age or older
• Flexible availability, including days, nights, weekends, and holidays

Preferred

• Client facing retail or service industry experience

Pay Range: $15.00 - $21.65

Kohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).