Seasonal Store Lead: Customer Experience & Ops

Five Below Inc; Brighton (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Five Below is hiring for an hourly Store Manager role in Michigan. The position involves leading crew members to deliver an engaging customer experience, training staff on fast, friendly check-out, and overseeing daily store operations.

You will assist with receiving, stocking, and merchandising, while acting as Manager on Duty as needed. The ideal candidate has at least 1 year of management experience, strong communication skills, and the ability to multitask in a fast-paced retail environment.

Qualifications

• High School Graduate or equivalent.
• College experience preferred.
• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task.
• Creative thinking.
• Ability to maintain composure under pressure.

Responsibilities

• Ensures crew members wow the customer through personal contact.
• Trains crew on the BEST customer service experience for fast, friendly check-out.
• Oversee daily activities of store associates and ensure excellent service.
• Assist with receiving, unpacking, and stocking for quick shelf placement.
• Act as Manager on Duty, handling store operations and staff.

Skills

Leadership

Communication

Customer Service

Multitasking

Creative Thinking

Team Management

Education

High School Diploma

College Experience Preferred

Job description

Five Below is hiring for an hourly Store Manager role in Michigan. The position involves leading crew members to deliver an engaging customer experience, training staff on fast, friendly check-out, and overseeing daily store operations.

You will assist with receiving, stocking, and merchandising, while acting as Manager on Duty as needed. The ideal candidate has at least 1 year of management experience, strong communication skills, and the ability to multitask in a fast-paced retail environment.