Seasonal Store Cleaning & Operations Associate

Kohl's; American Fork (UT); On-site; USD 16,000 - 23,000; Full time

Job summary

Kohl's in American Fork, UT is seeking a store associate focused on cleaning and safety to ensure a safe, welcoming shopping environment. You will perform daily cleaning tasks, stockroom support, and assist customers with products and services to enhance their experience.

The role emphasizes adherence to safety guidelines, efficient use of approved products, and collaboration with the store team to meet operational needs and cover omni-channel fulfillment when required.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 18 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Clean all areas of the store (floors, windows, restrooms, trash) following Kohl's standards.
• Use approved chemicals and equipment to maintain a safe environment.
• Monitor and rotate chemicals and supplies, place orders when low.
• Complete required training for chemical handling and equipment maintenance.
• Perform routine basic equipment maintenance per guidelines.
• Utilize Kohl's tools/tech to coordinate with store team.
• Support operations: receive stock, process product, and fulfill omni-channel needs.
• Engage customers by greeting them and offering assistance with products and services.

Skills

Customer service

Multi-tasking

Communication skills

18+ years

Flexible availability

Job description

About The Role

In this role, you will ensure a safe and clean environment in all areas of the store. You will perform daily store cleaning tasks effectively and efficiently and complete operational processes as needed to provide an excellent customer experience.

About The Role

In this role, you will ensure a safe and clean environment in all areas of the store. You will perform daily store cleaning tasks effectively and efficiently and complete operational processes as needed to provide an excellent customer experience.

What You'll Do

• Clean all areas of the store (e.g., floors, windows, restrooms, trash receptacles) following Kohl's best practices and standards procedures, guidelines, and methods
• Utilize only approved chemicals, supplies, and equipment to ensure a safe and clean environment
• Maintain levels of company-approved chemicals and supplies by placing orders to replenish when supplies are low, ensuring supplies are rotated and stored in proper containers in preparation for their use
• Complete and maintain required training for chemical, equipment, and maintenance
• Routinely complete basic equipment maintenance following company guidelines
• Effectively use Kohl's tools and technology to plan, communicate and share information with the store team
• Support the operations team to receive and process product, execute stockroom operations and omni channel fulfillment when needed
• Engage customers by greeting them and offering assistance with products and services

All Associate Roles At Kohl's Are Responsible For

• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
• Exercising good judgement and discernment when making decisions; taking appropriate partners as needed
• Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
• Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
• Accomplishing multiple tasks within established timeframes
• Following company policies, procedures, standards and guidelines
• Maintaining adherence to company safety policies for the safety of all associates and customers
• Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel
• Other responsibilities as assigned

Required

What Skills You Have

• Excellent customer service skills and ability to multi-task with strong attention to detail
• Verbal/written communication and interpersonal skills
• No retail experience required
• Must be 18 years of age or older
• Flexible availability, including days, nights, weekends, and holidays

Preferred

• Client facing retail or service industry experience

Pay Starts At: $14.10