Seasonal Stockroom Ops Pro: Customer-Centric

Kohl's; Harlingen (TX); On-site; USD 15,000 - 19,000; Full time

Job summary

Kohl's in Harlingen, TX is hiring a Retail Associate to deliver friendly customer service and ensure smooth store operations, including processing freight and omni‑channel fulfillment.

You will greet customers, restock shelves based on sell‑through and seasonality, protect products, and support training on Kohl’s brand standards and store procedures.

Flexible availability (days, nights, weekends, holidays) and a willingness to learn are required; no prior retail experience is necessary.

Qualifications

• Excellent customer service and attention to detail.
• Ability to multi-task in a busy retail environment.
• Strong verbal and written communication.
• Must be 16 years or older.
• Flexible availability including days, nights, weekends, and holidays.

Responsibilities

• Receive and process product including unloading truck shipments and omni-channel fulfillment.
• Replenish the sales floor based on sell-through and seasonality.
• Engage customers by greeting them and offering assistance with products and services.
• Execute product protection standards.
• Participate in training for new hires on Kohl's brand standards and procedures.
• Act with integrity and foster teamwork in an inclusive culture.
• Demonstrate a customer service mindset and resolve issues.
• Support POS and customer service to deliver fast service and a great experience.
• Meet or exceed individual goals such as productivity and loyalty.
• Follow company policies, safety guidelines and procedures.

Skills

Customer service

Multi-tasking

Communication

Age 16+

Flexible hours

Job description

Kohl's in Harlingen, TX is hiring a Retail Associate to deliver friendly customer service and ensure smooth store operations, including processing freight and omni‑channel fulfillment.

You will greet customers, restock shelves based on sell‑through and seasonality, protect products, and support training on Kohl’s brand standards and store procedures.

Flexible availability (days, nights, weekends, holidays) and a willingness to learn are required; no prior retail experience is necessary.