Seasonal Stockroom & Omni-Channel Associate

FashionUnited; New Baltimore (MI); Hybrid; USD 24,000 - 32,000; Full time

Job summary

Kohl's is seeking a store associate to deliver excellent customer service and support store operations. You will handle freight, replenishment, and omni-channel processes while engaging customers and upholding Kohl's standards.

Responsibilities include processing shipments, restocking, assisting customers, and participating in training for new hires. This role emphasizes teamwork, integrity, and a customer-centric approach in a fast-paced retail environment.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.
• Client facing retail or service industry experience (preferred).

Responsibilities

• Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment
• Replenish the sales floor as necessary based on sell through and seasonal changes
• Engage customers by greeting them and offering assistance with products and services
• Execute all product protection standards
• Participate in the training process for new hires on Kohl's brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership
• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
• Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
• Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience
• Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
• Accomplishing multiple tasks within established timeframes
• Following company policies, procedures, standards and guidelines
• Maintaining adherence to company safety policies for the safety of all associates and customers
• Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel
• Other responsibilities as assigned

Skills

Excellent customer service

Verbal/written communication

Must be 16+

Flexible availability

Multi-tasking

Job description

Kohl's is seeking a store associate to deliver excellent customer service and support store operations. You will handle freight, replenishment, and omni-channel processes while engaging customers and upholding Kohl's standards.

Responsibilities include processing shipments, restocking, assisting customers, and participating in training for new hires. This role emphasizes teamwork, integrity, and a customer-centric approach in a fast-paced retail environment.