Seasonal Stockroom & Customer Experience Specialist

Kohl's; New Albany (IN); On-site; USD 17,000 - 23,000; Full time

Job summary

Kohl's in New Albany, Indiana is hiring a team-oriented Associate to deliver excellent customer service and ensure smooth store operations. You will process freight, replenish shelves, and support omni-channel fulfillment to meet shopper needs.

The role requires flexible availability, strong communication, and the ability to multi-task in a fast-paced environment. No prior retail experience is required, and you must be 16 or older to apply.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.
• Preferred: client facing retail or service industry experience.

Responsibilities

• Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment
• Replenish the sales floor as necessary based on sell through and seasonal changes
• Engage customers by greeting them and offering assistance with products and services
• Execute all product protection standards
• Participate in the training process for new hires on Kohl’s brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership
• Actively support point of sale and customer service to ensure fast, friendly service and a positive shopping experience

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Job description

Kohl's in New Albany, Indiana is hiring a team-oriented Associate to deliver excellent customer service and ensure smooth store operations. You will process freight, replenish shelves, and support omni-channel fulfillment to meet shopper needs.

The role requires flexible availability, strong communication, and the ability to multi-task in a fast-paced environment. No prior retail experience is required, and you must be 16 or older to apply.