Seasonal Stock Associate - UGG

Deckers Brands; Merrimack (NH); On-site; USD 19,000 - 23,000; Full time

Job summary

UGG, a division of Deckers Brands, seeks a Stock Associate to organize inventory and maintain safe stock areas. You will receive and merchandise items, verify shipments, and help replenish displays to ensure customers find what they want.

You will greet customers on the sales floor, answer questions with product knowledge, and collaborate with the team to meet store goals while upholding brand standards.

Qualifications

• 1–2 years of retail store management experience.
• High School Diploma.
• Excellent verbal and written communication skills.
• Excellent team-building skills.
• Excellent organizational skills and exceptional attention to detail.

Responsibilities

• Organize inventory and create safe, efficient stock areas.
• Receive, store, pick, count and distribute products to meet store needs.
• Receive and verify shipments and handle discrepancies to keep counts accurate.
• Replenish and display products on the sales floor following Visual Merchandising standards.
• Greet customers, answer questions and guide them to relevant products and information.

Skills

Verbal communication

Written communication

Team-building

Organizational skills

Attention to detail

Customer service

Education

High School Diploma

Tools

Microsoft Office

Job description

About UGG

At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire. As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences.

Summary

Our Stock Associates are critical to the success of our stores. As a Stock Associate,it’s your job to organize inventory andcreate safe and efficient stock areas.You partner closely with the Stock Lead toreceive and merchandise items to ensure that our customers have the product they want when they want it.As a Stock Associate, you operate as part of dynamic team and you cooperate to achieve business goals.

Description

As a Stock Associate, youreceive, store, pick, count, and distribute products and material to meet the needs of the store. You’re responsible for receiving and verifying shipments as they arrive and handling discrepancies so that inventory counts are current and accurate. You help assemble, pack, and ship transfers of merchandise between retail locations or distribution centers.Youfollow all stock processes and policies,maintain a neat and orderly stock room,andpractice safety consciousness and security measures to deter theft.You control any damaged merchandise or mis-mate inventory in accordance with company standards.

In your role as a Stock Associate, you understand that your responsibility extends beyond the back of house. You help replenish and display product on the sales floor and organize it according to our Visual Merchandising standards. When working on the sales floor, you greet customers as theyenter the store, direct them to the appropriate products and areas, answer customer questions, and offer current product knowledge.You maintain a positive,cheerful attitude with customers and team members and promote the store and brand image in all interactions. As a StockAssociate,you understand that you are an integral part of a team;you report to work on time and notify your Store Manager in advance if you will be late or absent.

Core Competencies

• Ensure the highest level of customer service possible as outlined in our Service Training Program

• Prioritize brand and product knowledge training in customer interactions

• Communicate effectively with customers, team members, management, and corporate stakeholders

• Contribute to a team and cooperate to achieve goals

• Multi-task in a fast-paced environment

• Promote a positive and respectful work environment

• Respond to problem situations with professionalism

• Escalate any special customer requests regarding product or service to management

• Think criticallytosolve problems and approach challenges with agility

Key Qualifications

• One (1)to(2) years of retail storemanagementpreferred.

• High School Diploma

• Excellent verbal and writtencommunication skills and ability to convey theDeckersBrands Vision and Mission to your team members and customers

• Excellent team-building skills

• Excellent organizational skills and exceptional attention to detail

Additional Requirements

• Flexibility of schedule and hours to meet the needs of the business.

• Proficient in Microsoft Office suite of tools and applications.

• Valid driver’s license.

As part of our Deckers Family, you belong to more than a lifestyle company. From our corporate offices to our multi-branded retail stores across the globe, we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed. We’re proud to offer a wide range of benefits to best recognize the important role each person plays in the Deckers Brands mission. You’ll discover many benefits of working at Deckers Brands including competitive pay, discounts, perks, global contests, as well as opportunities for growth and development.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without discriminationon the basis ofrace, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.