Seasonal Stock Associate - Flexible Hours & Customer Focus

Kohl's; Parkersburg (WV); On-site; USD 18,000 - 21,000; Part time

Job summary

Kohl's in the United States is seeking an associate to deliver excellent customer service and ensure consistent store operations. You will process freight, replenishment, and omni-channel fulfillment to support a seamless shopping experience.

Responsibilities include greeting customers, assisting with products, maintaining stock integrity, and participating in training on brand standards and procedures. Flexible scheduling and team collaboration are essential.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment.
• Replenish the sales floor as necessary based on sell through and seasonal changes.
• Engage customers by greeting them and offering assistance with products and services.
• Execute all product protection standards.
• Participate in the training process for new hires on Kohl’s brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership.
• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture.
• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed.
• Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues.
• Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience.
• Meeting or exceeding individual goals, productivity, loyalty, and other targets.
• Following company policies, procedures, standards and guidelines.
• Maintaining adherence to company safety policies for the safety of all associates and customers.
• Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel.

Skills

Customer service

Communication skills

Flexible schedule

Age 16+

Attention to detail

Job description

Kohl's in the United States is seeking an associate to deliver excellent customer service and ensure consistent store operations. You will process freight, replenishment, and omni-channel fulfillment to support a seamless shopping experience.

Responsibilities include greeting customers, assisting with products, maintaining stock integrity, and participating in training on brand standards and procedures. Flexible scheduling and team collaboration are essential.