Seasonal Sports Store Guest Experience Associate

Rally House; Fallsington (Bucks County); On-site; USD 1,929,000 - 2,149,000; Part time

Job summary

Rally House is a seasonal customer-facing role designed to deliver a welcoming and engaging experience for guests while supporting sales, merchandising, and store operations. This temporary position emphasizes teamwork, initiative, and adherence to brand standards in a fast-paced retail setting.

Responsibilities span people, operations, merchandising, service, and results, including following playbooks, building product knowledge, and contributing to daily sales goals.

Qualifications

• Must be at least 16 years of age.
• Previous customer-facing experience preferred.
• Ability to stand and walk for extended periods of time.

Responsibilities

• Demonstrate Rally House values through positive teamwork and engagement with peers.
• Seek feedback and apply coaching to improve performance.
• Actively participate in training and skill drills to build service capability.
• Contribute to a welcoming, energetic, party atmosphere.
• Complete assigned tasks accurately and on time.
• Follow playbooks, loss prevention and safety guidelines consistently.
• Report operational issues, shortages, or concerns to leadership.
• Build working knowledge of store systems and daily processes.
• Deliver a welcoming, energetic customer experience using the Party model.
• Engage customers, identify needs, and recommend products.
• Resolve basic customer issues and elevate when needed.
• Represent Rally House with enthusiasm and professionalism.
• Contribute to daily sales goals through service behaviors.
• Support promotions, launches, and event execution.
• Take ownership of personal performance metrics (conversion, UPT, AT).

Skills

Customer service oriented

Effective communication

Teamwork

Time management

Job description

Rally House is a seasonal customer-facing role designed to deliver a welcoming and engaging experience for guests while supporting sales, merchandising, and store operations. This temporary position emphasizes teamwork, initiative, and adherence to brand standards in a fast-paced retail setting.

Responsibilities span people, operations, merchandising, service, and results, including following playbooks, building product knowledge, and contributing to daily sales goals.