Seasonal Sports Retail Associate — Energetic Fan Experience

Rally House; Mentor (OH); On-site; USD 19,000 - 21,000; Part time

Job summary

Rally House is seeking a Teammate for a temporary seasonal role to deliver an engaging guest experience and support daily store tasks. You will contribute to sales, merchandising, and operations through teamwork, attention to detail, and initiative.

This position supports peak business periods with no guaranteed continuation; candidates should be energetic, customer-centric, and able to thrive in a dynamic team environment while upholding Rally House brand standards.

Qualifications

• Customer-facing experience is preferred
• Ability to work in a fast-paced team environment
• Strong communication and interpersonal skills

Responsibilities

• Demonstrate Rally House values through positive teamwork and engagement with peers
• Seek feedback and apply coaching to improve performance
• Actively participate in training and skill drills to build service capability
• Contribute to a welcoming, energetic, party atmosphere
• Complete assigned tasks accurately and on time
• Follow playbooks, loss prevention and safety guidelines consistently
• Report operational issues, shortages, or concerns to leadership
• Build working knowledge of store systems and daily processes
• Execute merchandising tasks as directed (folding, hanging, replenishment, recovery)
• Deliver a welcoming, energetic customer experience using the Party model
• Engage customers, identify needs, and recommend products
• Resolve basic customer issues and elevate when needed
• Represent Rally House with enthusiasm and professionalism
• Contribute to daily sales goals through service behaviors
• Support promotions, launches, and event execution
• Take ownership of personal performance metrics (conversion, UPT, AT)
• Ability to stand/walk for extended periods; lift up to 50 pounds

Skills

Customer service

Teamwork

Communication

Time management

Education

Minimum age 16

Job description

Rally House is seeking a Teammate for a temporary seasonal role to deliver an engaging guest experience and support daily store tasks. You will contribute to sales, merchandising, and operations through teamwork, attention to detail, and initiative.

This position supports peak business periods with no guaranteed continuation; candidates should be energetic, customer-centric, and able to thrive in a dynamic team environment while upholding Rally House brand standards.