Seasonal Sports Retail Associate: Customer Experience

Rally House; Springfield (MO); On-site; USD 22,000 - 25,000; Full time

Job summary

Rally House is seeking a friendly Teammate to join our team during peak seasons. You will help create a welcoming store experience, assist customers, perform daily merchandising and operations tasks, and contribute to sales goals.

Ideal candidates have a passion for sports, strong communication skills, and the ability to work effectively in a fast-paced, team-oriented environment. Previous retail or customer-facing experience is a plus.

Qualifications

• Must be at least 16 years of age.
• Previous customer-facing experience preferred.

Responsibilities

• Demonstrate Rally House values through positive teamwork and engagement with peers.
• Seek feedback and apply coaching to improve performance.
• Actively participate in training and skill drills to build service capability.
• Complete assigned tasks accurately and on time; follow playbooks, loss prevention and safety guidelines.
• Report operational issues, shortages, or concerns to leadership; build knowledge of store systems and daily processes.
• Execute merchandising tasks (folding, hanging, replenishment, recovery) and support floor moves.
• Deliver a welcoming, energetic customer experience and engage with customers to identify needs and recommend products.
• Resolve basic customer issues and escalate when needed; represent Rally House with enthusiasm.

Skills

Teamwork

Communication

Customer service

Sales orientation

Time management

Education

High school diploma or equivalent

Job description

Rally House is seeking a friendly Teammate to join our team during peak seasons. You will help create a welcoming store experience, assist customers, perform daily merchandising and operations tasks, and contribute to sales goals.

Ideal candidates have a passion for sports, strong communication skills, and the ability to work effectively in a fast-paced, team-oriented environment. Previous retail or customer-facing experience is a plus.