Seasonal Sports Retail Associate – Customer Experience

DICK'S Sporting Goods, Inc.; Florence (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

DICK'S Sporting Goods in Florence, AL is seeking friendly store associates to welcome customers, answer questions, and help people find the right products for their sport or activity. You will contribute to a hassle-free shopping experience by delivering attentive service and strong product knowledge in a fast-paced retail environment.

You will greet customers, uphold brand standards, promote programs (warranty sales, loyalty), and create an inclusive store atmosphere where everyone feels

Qualifications

• High school diploma or equivalent required.

Responsibilities

• Greet customers and proactively assist to enhance their shopping experience.
• Interact with customers with passion and knowledge about sports to guide their choices.
• Maintain presentation standards for top sporting brands and promote warranty, loyalty, and seasonal programs.
• Create an inclusive store environment where everyone feels welcome, safe, and respected.
• Perform additional tasks to support the team and store as needed.

Education

High School Diploma or Equivalent

Job description

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!

OVERVIEW:

Our store associates are passionate about creating a hassle-free shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and ability to prioritize. They are constantly learning, supporting their team across all departments, and contributing to an overall fun store culture!

ROLE RESPONSIBILITIES:

• Greet everyone and proactively approach customers to support their shopping experience

• Demonstrate ability to genuinely interact with customers to show passion, knowledge, dedication, and commitment in their sport or activity

• Uphold company standards for merchandise presentation of the best brands in sporting goods Promote company programs (i.e., warranty sales, loyalty program, seasonal promotions, etc.)

• Create an inclusive store environment where everyone (associates & customers) feels welcome, safe, and is treated with respect

• Perform other tasks as necessary, to support the team and the store when business needs arise

QUALIFICATIONS:

• High School Diploma or Equivalent

VIRTUAL REQUIREMENTS:

At DICK'S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.

To ensure a smooth and secure experience, please note the following:

• Cameras must be on during all virtual interviews.

• AI tools are not permitted to be used by the candidateduring any part of the interview process.

• Offers are contingent upon a satisfactory background check which may include ID verification.

If you have any questions or need accommodations, we're here to help. Thanks for helping us keep the process fair and secure for everyone!