Seasonal Soap Maker & Customer Experience Pro

Buff City Soap Franchise; Johnston (IA); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Flexible Scheduling

Casual dress code

Employee Discounts on Products andamp;

Professional Development & Training

Exclusive Discounts at Outside Retail

Job summary

Qualifications

• Basic computer skills and knowledge.
• Provide excellent customer service by ensuring clients’ needs are met and treated professionally.
• Ability to engage with clients, build relationships and understand their needs as a client.
• Ability to make product recommendations.
• Maintain minimum sales requirements.
• Ability to multi-task and juggle product production with client traffic.
• Assist with keeping Makery and retail areas clean.
• Work cohesively with a team in a fast-paced, upbeat environment while upholding company policies.

Responsibilities

• Provide friendly, efficient customer service to all clients.
• Assist customers with product selection and recommendations.
• Maintain cleanliness and organization in Makery and retail areas.
• Support sales goals through upselling and suggesting products.
• Collaborate with team to ensure smooth shifts and high customer satisfaction.

Skills

Customer service

Sales

Communication

Teamwork

Job description