Seasonal Ski Ticket Agent — Free Pass & Discounts

Alterra Mountain Company; California; On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Free season pass

Lift tickets for friends & family

Free skiing at other Alterra Mountain/

Discounted lift tickets at Ikon Pass

Retail and Rental discounts

Food & Beverage discounts

Free staff ski/snowboard lessons

Exclusive employee and family events

Free local bus pass: mountaintransit

401(k) savings plan

Employee Assistance Programs

Sick Pay

Job summary

Alterra Mountain Company is seeking a Seasonal Guest Services Agent at Snow Valley in Running Springs, CA. You will engage with guests at ticket windows, selling and redeeming products, while answering questions about pricing and promotions.

The role starts at $19.00 to $20.88 per hour, depending on experience, with perks including a free season pass, staff discounts, and access to other Alterra resorts. Flexibility for weekends and holidays is required.

Qualifications

• At least sixteen (16) years old.
• Cash handling experience preferred.
• Ability to handle stressful situations while maintaining a professional and pleasant attitude.
• Ability to work independently over long periods of time within the scope of established rules and regulations to satisfy the needs of our guests.
• Capacity to read, understand, and comply with documents such as guest policies and procedure manuals.
• Professionalism and strong guest service skills, attention to detail, and timeliness.
• Able to work flexible schedules, including weekends and holidays.

Responsibilities

• Agents will engage with guests selling and redeeming product(s) at our ticket windows.
• Agents answer questions and provide information about products, pricing, and promotions.

Skills

Cash handling

Guest service

Professionalism

Time management

Stress management

Independent work

Reading policies

Flexibility

Job description

Alterra Mountain Company is seeking a Seasonal Guest Services Agent at Snow Valley in Running Springs, CA. You will engage with guests at ticket windows, selling and redeeming products, while answering questions about pricing and promotions.

The role starts at $19.00 to $20.88 per hour, depending on experience, with perks including a free season pass, staff discounts, and access to other Alterra resorts. Flexibility for weekends and holidays is required.