Seasonal Shop Manager - Domain Northside

LE1 See’s Candy Shops, Incorporated; Austin (TX); On-site; USD 36,000 - 52,000; Full time

Job summary

See’s Candies is seeking a Retail Shop Manager in Austin to lead a sales-driven, customer-focused shop. You will supervise a team, drive store performance, and ensure operations align with See’s standards and values.

You will recruit, coach, and develop staff, manage scheduling and payroll, and ensure compliance with policies, safety, and wage laws while maintaining budgetary discipline.

Responsibilities

• Lead the shop team to a sales-focused, customer-centric environment.
• Meet daily, monthly, and annual sales goals.
• Implement company direction, policies, and programs.
• Delegate tasks and follow-up to ensure team compliance.
• Resolve customer and employee concerns professionally and timely.
• Train and develop team on company programs and procedures.
• Provide coaching and feedback to the team.
• Recruit and select qualified candidates.
• Ensure compliance with company policies, ethics and safety standards.
• Monitor and control expenses to meet budgetary goals.
• Manage cash handling, asset protection, and banking procedures.
• Maintain accurate timekeeping records and approve weekly payroll.
• Ensure compliance with wage and break laws.
• Plan weekly work schedules with District Sales Managers.
• Manage paperwork for deadlines: banking, new hires, inventory.
• Other duties as assigned.

Job description

Work is Sweet! 'Quality without Compromise' is not just a motto at See’s Candies. It is the most important ingredient in our recipe for success. See’s Candies has been in business since 1921 and maintains a reputation for producing the highest quality candy and providing superior customer service. See’s is a leader in the confectionery industry with over 250 retail shops across the USA, a growing e-commerce business, and expanding opportunities internationally. We are seeking friendly, enthusiastic individuals who are passionate about helping us grow and thrive in our second century.

Job Description Summary:

As a Retail Shop Manager, you play a crucial role in the success of our See’s Candies retail shop. Leading a dedicated team, your responsibilities include driving sales, ensuring top-notch customer service, and overseeing all shop operations in line with See’s guidelines and values.

• Lead the shop's team, creating a sales-focused and customer-centric environment.
• Set an example by achieving daily, monthly, and annual sales goals.
• Communicate and implement company direction, policies, and programs.
• Delegate tasks, ensure team compliance, and provide necessary follow-up.
• Resolve customer and employee concerns in a professional and timely manner.
• Train and develop team members on company programs, policies, and procedures.
• Provide professional coaching and feedback to the team.
• Drive recruitment, selection, and recommendation of qualified candidates.
• Ensure compliance with company policies, procedures, ethical standards, and safety protocols.
• Monitor and control expenses to meet budgetary goals.
• Manage procedures related to cash handling, protection of company assets, and banking.
• Maintain accurate timekeeping records and approve weekly payroll promptly.
• Ensure compliance with state and federal laws related to wages and breaks.
• Implement weekly work schedules in collaboration with District Sales Managers.
• Manage paperwork to meet established deadlines, covering banking, new hires, and inventory.
• Other duties as assigned.

Internal applicants must be in good standing.

The pay rate for this position is $31.91 per hour.

Join the See's Candies family and be part of a tradition of sweetness that has delighted generations!

See's is an EOE See’s will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance #131192 and Los Angeles Municipal Code 189.00).

Welcome to See's Candies where every career choice is as delightful as our candy! Whether you're a seasoned professional or just starting your journey, you've come to the right place to satisfy your career cravings. From crafting irresistible confections to spreading joy to customers, every role at See's Candies is a chance to make a difference and leave a lasting impression.

Like a Box of Chocolates, we believe that variety is the spice of life, and it takes many unique individuals working together to reach our common goals. At See's, teamwork is the secret ingredient. For over 100 years, See's Candies has been dedicated to making candy Mary See's way; helping to make the world a sweeter place, one piece of candy at a time. See's has grown from one shop to over 240 shops across America, plus a flourishing online store, without ever compromising on the best tasting, highest quality candy around.