Seasonal Shoe Associate - Full Time

Belk, Inc. & Belk eCommerce LLC.; North Creek (NY); On-site; USD 17,000 - 21,000; Part time

Job summary

Belk, Inc. & Belk eCommerce LLC. is seeking a Seasonal Shoe Associate to deliver outstanding customer service, help drive sales, and support store operations.

You will assist customers on the floor, participate in transactions, and back-end tasks to ensure a smooth shopping experience. You will build relationships, offer product recommendations, and use selling tools to provide an omnichannel experience while upholding brand standards and visual merchandising guidelines.

Qualifications

• Dedication to customer service and a drive to achieve store objectives.
• Self-directed and able to work with minimal supervision in a deadline-driven environment.
• Communicate with excellence.
• Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems.

Responsibilities

• Demonstrate ownership and initiative in achieving store objectives and metrics.
• Create memorable store experiences through relationships with team, vendors, customers, and community.
• Greet, engage, and assist customers with personalized service.
• Build customer loyalty by delivering best-in-class service and tailored recommendations.
• Leverage selling tools and devices for an omnichannel experience with inventory and product features.
• Maintain visually appealing selling areas and consistent merchandising standards.
• Execute promotions, events, and outreach to drive performance and store success.
• Support store fulfillment and asset protection through omni and operations processes.

Skills

Customer service

Ownership mindset

Communication skills

Tech-savvy

Flexible schedule

Tools

Windows OS

Job description

A Brief Overview As a Seasonal Shoe Associate, you’ll play an important role in delivering excellent customer service, driving sales, and supporting store operations to ensure a positive shopping experience for every customer. Whether you’re helping a customer on the sales floor, assisting with transactions, or supporting behind-the-scenes processes, you’ll be a part of a team that works together to meet store goals, foster customer loyalty, and build repeat business.

What you will do

• Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics.
• Create memorable store experiences through building genuine team, vendor, customer, and community relationships.
• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Build customer loyalty to brand and store by delivering best-in-class service and offering tailored product recommendations to meet client needs and preferences.
• Leverage selling tools and digital devices to provide customers with a seamless omnichannel experience by confidently speaking to available inventory, assortment, and product features and benefits.
• Utilize brand guides and training materials to drive increased selling opportunities by building knowledge of product assortment, using advanced selling techniques, and making styling suggestions. Encourage repeat client interactions as a knowledgeable and trusted resource.
• Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment. Ensure presentations align with visual merchandising directives and brand standards.
• Execute successful promotions, special events, and customer outreach to maximize performance, advance business for assigned brand, and contribute to overall department and store success.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Support store fulfillment and asset protection initiatives in designated areas by accurately and efficiently executing omni and operations processes, maintaining product protection standards, adhering to safety guidelines and security protocols.

Skills and Abilities

• Dedication to customer service and a drive to achieve store objectives.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success.
• Self-directed and able to work with minimal supervision in a deadline-driven environment.
• Communicate with excellence.
• Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

The job posting highlights the most relevant and essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job. We’d love to have your smiling face on our team but not until you’re 16! Since you’re here you might as well do a little shopping. www.belk.com

We set trends through our merchandise and, more importantly, through the way we work. At Belk you will find a positive, inclusive, vibrant and fast-paced environment where you have access to all the tools and resources necessary to be effective in your job. Furthermore, we know access to senior leadership is critical to making company-wide initiatives a reality and getting great ideas to the forefront of our business. Time and time again, our associates are grateful for the opportunities they have to meet with Belk´s senior most leaders. Diversity is about embracing our differences and realizing they are what makes us stronger. We believe in an inclusive environment where everyone feels valued, respected, and welcomed to bring their whole selves to work or to shop. We are on a mission to break down inequality and leverage our influence to make a position impact against racism every day. Above all else, here you’ll find opportunities to make huge impact. It´s the result of dynamic initiatives, financial and structural support, and strong investments in the areas that are taking Belk to new heights.

Belkcareers.com is committed to making the online application experience easy and accessible to individuals with disabilities. We’re constantly making improvements to comply with the "Americans with Disabilities Act" and the Web Content Accessibility Guidelines. If you can’t access information on belkcareers.com due to a disability, you may contact one of our friendly Shared Services representatives at 1-800-588-3700 to help you with the application process. We are an Equal Opportunity Employer

Belk is an equal-opportunity employer committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, hair style, hair texture, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, military/veteran status, or any other basis prohibited by law.