Seasonal Shift Lead: Flexible Schedule & Guest Delight

Buff City Soap - Texas/Oklahoma; Southlake (TX); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Bonus based on performance

Employee discounts

Flexible schedule

Job summary

Buff City Soap is seeking a Part-Time Seasonal Shift Lead to guide a busy Makery during the holiday rush. You’ll keep the team on track, ensure guests leave with a smile, and help hit sales goals.

This role emphasizes leadership, guest service, and hands-on production. You’ll open and close the store, balance cash, coach the team, maintain safety and cleanliness, and manage inventory for daily operations.

Join a friendly team and enjoy a season of growth.

Qualifications

• Previous leadership, keyholder, team lead, training, or supervisory experience required.
• Strong communication and guest service skills.
• You’re comfortable in a sales-driven environment and motivated by goals.
• Basic computer skills and the ability to pick up new systems quickly.
• Solid organizational and time management skills.
• You’re responsible, dependable, and trustworthy with cash handling.
• You work well with a team in an upbeat, fast-paced environment and follow company policies and procedures.
• You’re available nights, weekends, and holidays as needed (seasonal role).

Responsibilities

• Be the leader on duty for your shift - the one the team looks to when things get busy.
• Open and close the store, including counting and balancing cash drawers.
• Delegate tasks and make sure everything on the list actually gets done.
• Coach and motivate your team throughout the shift - especially when the line's out the door.
• Hold the team to our standards on procedures, guest service, and sales goals.
• Lead by example - attitude, work ethic, and hustle included.
• Set the tone for an exceptional guest experience, shift after shift.
• Greet and engage every guest who walks in.
• Make product recommendations that actually fit what the guest needs.
• Confidently ask for the sale and help your team hit (and beat) sales goals.
• Handle guest concerns calmly and professionally.
• Jump into production alongside the team, keeping quality high even when things are moving fast.
• Multitask like a pro - balancing production, guest engagement, and shift duties all at once.
• Keep raw materials, supplies, and finished products at the right inventory levels.
• Make sure every finished product meets our quality standards.
• Follow all safety, sanitation, and cleanliness requirements.
• Help keep both the retail floor and production area clean and organized.
• Support inventory management, reporting, and other daily operational tasks.

Skills

Leadership

Communication

Guest service

Sales orientation

Cash handling

Team collaboration

Time management

Reliability

Job description

Buff City Soap is seeking a Part-Time Seasonal Shift Lead to guide a busy Makery during the holiday rush. You’ll keep the team on track, ensure guests leave with a smile, and help hit sales goals.

This role emphasizes leadership, guest service, and hands-on production. You’ll open and close the store, balance cash, coach the team, maintain safety and cleanliness, and manage inventory for daily operations.

Join a friendly team and enjoy a season of growth.