Seasonal Service Assistant - PT Hours

SAKS & CO; San Antonio (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Neiman Marcus is seeking a Restaurant Server Assistant to maintain dining room setup and ensure guests receive the high level of service associated with our brand. You will assist with table maintenance, food and beverage delivery, and support to kitchen and waitstaff in a fast-paced luxury environment.

Ideal candidates will have a High School diploma or GED and prior experience in service, with the ability to stand for long periods, lift up to 35 pounds, and work a flexible schedule including

Qualifications

• High School diploma or GED preferred.
• Experience in serving food and beverage and following proper table service guidelines.
• Ability to work autonomously, motivated and results-driven.
• Knowledge of proper placement of china, glass, and flatware for table settings.
• Strong customer service and problem-solving skills.

Responsibilities

• Maintains table maintenance in the dining room, clearing and re-setting tables.
• Delivers popovers, butter, and pours water.
• Delivers food and beverages to guests as indicated by kitchen tickets.
• Maintains the bus station and beverage areas.
• Learns table numbers and sections in the dining area.
• Assists kitchen staff and service staff with service needs.
• Assists waitstaff with service needs, refilling beverages and running food from the kitchen to the dining room.

Skills

Customer service

Team player

Food and beverage service

Education

High School diploma or GED

Job description

WHO WE ARE:

Since 1907, Neiman Marcus has been a leader in luxury retail, providing a uniquely curated product assortment, unparalleled services and exclusive activations for customers in Pursuit of the Extraordinary. Known for creating Neiman Marcus magic through exceptional experiences, Neiman Marcus has a rich history as a brand builder, bringing together the world\'s top luxury designers and customers to foster a dedicated following for generations. We serve customers across our stores, digital channels and through remote selling. Neiman Marcus is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.

Job Description:

WHO WE ARE:

Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary. It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and "Retail-tainment" initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world\'s top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global\'s portfolio of world-class luxury retailers and real estate assets.

YOU WILL BE:

The Restaurant Server Assistant maintains setup in the dining rooms to see to it that guests have the level of food and beverage service consistent to the high standards set by Neiman Marcus.

WHAT YOU WILL DO:

• Focuses on table maintenance in the dining room, including clearing and re-setting tables
• Delivers popovers, butter, and pours water
• Delivers food and beverage to guests as indicated by kitchen tickets
• Maintains the bus station and beverage areas
• Learns table numbers and sections in the dining area
• Assists kitchen staff and service staff with any service needs (e.g., additional customer requests, restocking plates, bagging "to go" orders, setting up expediter station)
• Assists waitstaff with any service needs, refilling beverages and running food from the kitchen to the dining room as needed
• Sets up the dining room with key items, including but not limited to coffee, iced tea, and ice
• Maintains dining room by restocking glasses, flatware, and linens
• Participates in daily pre-shift meeting
• Executes pre-shift, post-shift, and daily and weekly duties as assigned by supervisor
• Lifts and moves objects (e.g., tables, chairs, highchairs, etc.)
• Cleans and maintains restaurant and workstation
• Maintains the highest level of hygiene standards to include, but not limited to:
• Clean, pressed uniform jacket and accompanying clothing and shoes
• Clean and professionally styled hair and nails, maintained to avoid food contamination risks
• Reports to work area dressed appropriately and prepared to work with any necessary supplies / equipment to perform job duties

WHAT YOU WILL BRING:

• High School diploma or GED preferred
• Experience in serving food and beverage and following proper table service guidelines
• Ability to work autonomously
• Motivated and results-driven
• Knowledge of proper placement of china, glass, and flatware for table settings
• Thorough knowledge of order of service and proper placement of table settings (e.g., china, glass, flatware), food, and beverage as indicated by the kitchen ticket and the guidebook
• Thorough knowledge of food, including preparation and culinary terminology
• Ability to interact graciously with the public and handle multiple duties at the same time
• Exceptional customer service and problem-solving skills
• "Win together" mentality
• Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds
• Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays

YOUR LIFE AND CAREER AT NEIMAN MARCUS:

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• An amazing employee discount

SALARY AND OTHER BENEFITS:

Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).